Lead Brand Ambassador

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do

We are looking for a passionate Lead Brand Ambassador to join the pre-opening team at SLS Barcelona. Under the guidance of the Director of Marketing, the Lead Brand Ambassador will support to be the personification of the SLS Brand in and outside the Hotel. Well-connected and networked, engaging with consumer by driving awareness and creating desirability for the SLS brand, the Hotel and the food & beverages outlets. Embodying the essence of the SLS brand by fostering an environment where relations with key influencers through events, online and offline being key to resonate with the brand's identity, values, and objectives.

• Assists in organizing and promoting hotel events, such as conferences, weddings, and special promotions ensuring alignment with brand guidelines.

• Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility.
• Train and mentor brand ambassadors and F&B teams to effectively represent the brand and communicate its values.

• Establish relationships with key stakeholders, such as influencers, media, and partners, to amplify brand reach in close collaboration with the digital manager growing the community by attracting new members and retaining existing ones.

• Foster a positive and authentic brand image by always embodying the brand’s values.
• Stay up-to-date with industry trends, competitor strategies, and emerging platforms to inform marketing and influence strategies.

• Acting as a bridge between the brand and its community, conveying feedback and insights to the relevant teams within the organization.
• Co-hosting events, contests, or other community activities.

Qualifications

What we are looking for...

• Degree with emphasis in PR and events with strong communication skills in-and externally, verbal and written.
• +3 years’ experience in hospitality/luxury industry.
• Proven team player with a high level of energy and motivation with a proven track record of living the company's values.
• You are well connected within Barcelona vibrant scene with an international and opened mindset.
• You are the first point of contact when it comes to learn about upcoming trends.
• You engage with the teams to ensure they are embodying SLS values and know to tell the story behind our brands
• Regular knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required
• Outstanding project management, creativity and innovative thinking linked to specific business opportunity with high level of attention to details.
• Excellent verbal and written communication skills. Fluent in Spanish and English. Catalan and other languages are a plus.
• You make people feel good - your team, guests and colleagues alike.  You make a positive impact.
• You’re a strong team builder, a natural at inspiring others in a way that gets the best out of them.
• You are an excellent at building relationships, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS’s unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Open to regular travel and not afraid of working the extra miles for ad-hock events.

Additional Information

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.