Skip to Main Content

Senior Sales Manager

Mama Shelter - Cape Town

Apply

Company Description

MAMA?

Founded in 2008 by Serge Trigano and his sons Jรฉrรฉmie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!

These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. 

More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.

Whatever your role, we're all here to make the customer experience as unforgettable as possible. 

Our mission: to bring little moments of happiness to people.

Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it's not a question of diplomas or years of experience.

Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

------------------------------ 

Our commitment to diversity and inclusion: 

Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. 

Job Description

๐ŸŒŸ THE MISSION

You are the closer with personality ๐Ÿ’ผโœจ โ€” the one who turns conversations into contracts and opportunities into revenue ๐Ÿš€๐Ÿ’–

As our Senior Sales Manager, you are at the heart of Mamaโ€™s commercial engine, driving business across corporate, leisure, and group segments ๐Ÿค๐ŸŒ

You donโ€™t just sell roomsโ€”you sell energy, experiences, and the Mama vibe ๐ŸŽ‰

Hereโ€™s what youโ€™ll be responsible for:

  • Revenue Driver ๐Ÿ’ฐ๐Ÿ“ˆ
    Actively generate new business and grow existing accounts to drive top-line revenue
  • Account Manager ๐Ÿค๐ŸŒ
    Build and maintain strong relationships with corporate clients, travel partners, and key accounts
  • Pipeline Builder ๐Ÿ“Š๐ŸŽฏ
    Manage a healthy and active sales pipeline through proactive prospecting and follow-ups
  • Conversion Specialist ๐Ÿ’ผ๐Ÿ”ฅ
    Turn enquiries into confirmed business with confidence, speed, and personality
  • Brand Ambassador ๐ŸŒŸ๐ŸŽค
    Represent Mama at client meetings, networking events, and industry functions
  • Negotiation Expert โœ๏ธ๐Ÿ’ก
    Prepare proposals, negotiate contracts, and secure profitable agreements
  • Collaboration Partner ๐Ÿ”—๐ŸŽถ
    Work closely with Revenue, Marketing, and Operations to align business strategies
  • Market Hunter ๐ŸŽฏ๐ŸŒ
    Identify new opportunities across corporate, leisure, and group segments
  • Performance Tracker ๐Ÿ“Š
    Monitor KPIs, sales targets, and market trends to continuously improve results

Qualifications

โœจ MADE FOR YOUโ€ฆ ONLY IF

  • You have solid experience in hotel sales or hospitality business development ๐Ÿจ
  • You are confident building relationships and closing business ๐Ÿค
  • You are proactive, driven, and commercially minded ๐Ÿ“ˆ๐Ÿ’ผ
  • You thrive in fast-paced, target-driven environments โšก
  • You are highly organized and manage priorities with ease โฐ
  • You are confident presenting and engaging with clients ๐ŸŽค
  • You collaborate well across teams and functions ๐Ÿ”—
  • You stay resilient under pressure and are motivated by results ๐Ÿง ๐Ÿ†
  • You are curious, energetic, and always chasing the next opportunity ๐Ÿ‘€๐Ÿ’ก

YOUR LITTLE EXTRAS ๐ŸŽฏ

  • Pre-opening or lifestyle hospitality experience? Big plus ๐Ÿ—๏ธโœจ
  • Experience with corporate, leisure, or MICE segments ๐ŸŒ
  • You know how to mix commercial focus with Mama personality ๐ŸŽ‰
  • You enjoy networking as much as closing deals ๐Ÿฅ‚

Additional Information

Next, we're sure you know the tune ๐ŸŽถ:

  • First melody: โ€œAt Mama, no AI! We review your application in person and take the time to understand your background. ๐ŸŽง
  • First verse: We organise an initial telephone interview with our People & Culture Team to see if your application fits in with our rhythm. ๐Ÿคณ
  • Chorus: Once you've passed the phone interview, we'll arrange a remote meeting ๐Ÿ’ป or a meeting at Mama ๐Ÿค to meet the Gang! 
  • Last verse: Naturally, you'll receive a response from us within two to three weeks at the latest, whether it's a โœ”๏ธ or a โœ–๏ธ.
* these questions are a must