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Front Office Manager (m/f/d)

Hamburg, Germany

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Company Description

There is a nautical theme at both of the 25hours Hotels in HafenCity: Stories of sea voyages and distant ports, wanderlust and homesickness will become part of your normal working day here. In Hamburg’s newest, stylish district, we can offer you a job with guaranteed fun and a great deal of variety. As the two hotels are only a short walk apart, we work closely together in both hotels. We are a young team and we love our friendly, informal culture. Work colleagues become friends here.

COME AS YOU ARE & SHOW WHAT YOU CAN...                                                                 ... in a 4-day-workweek.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like...

  • Planning and managing the department and developing the team

  • Together with your Assistant Front Office Manager you ensure a smooth running at the Front Office

  • You take care of your employees' concerns and stand up for them

  • You not only ensure that guests are satisfied, but also that they are enthusiastic

  • you are responsible for billing and all administrative matters

  • You act as a role model for your department 

  • and last but not least - being the contact person for all hotel matters

Qualifications

Your personality counts more than your CV...

  • Training in the hotel industry and professional experience at the front office are desirable

  • Initial management experience in a comparable position or as an assistant

  • Knowledge of real Hamburg insider tips

  • Ability to inspire guests and colleagues 

  • Be a host with passion

Additional Information

What's in it for you...

  • Work as a full-time team member with full pay on only 4 days

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!

  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world

  • Benefit from great offers from our numerous cooperation partners

  • Receive a monthly allowance for your gym or HVV ticket

  • Be part of our hilarious staff parties and much more...

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