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Marketing & Communications Manager

SO/ Auckland | 67 Customs Street East, Auckland CBD, Auckland 1010, New Zealand


Company Description

We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore! SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with its Avant garde design and creative approach to the world of luxury.

We are on the lookout for a Marketing & Communications Manager who will help lead SO/ Auckland as the best destination lifestyle-luxury hotel in New Zealand!

If you have the desire and experience to work for the fastest-growing lifestyle hospitality company, have a ‘let’s get this done’ attitude and a strategic & creative outlook on brand presence and growth then this is the role for you.

Job Description


  • Work with the leadership team to drive the commercial success for the hotel
  • Create marketing strategies to ensure that the hotel, the food & beverage outlets and the event spaces are embraced and visited by locals, nationals and internationals alike
  • Drive innovative thinking that delivers on brand and business goals – ensuring SO/ Auckland is a local hotspot, whether that’s for somewhere to work, eat, drink, rest or play
  • Generate content and manage the hotels social media channels which embraces our strategic and creative goals
  • Assist in developing partnerships and activations with local and international brands, creating buzz and interest
  • Be responsible for communications across different platforms
  • Own the guest journey, ensuring every touch point (touch, see, hear, feel) is on brand and delivering personal and innovative experiences
  • Manage the marketing and communications budget, working with the GM to plan, track and manage all spend
  • Create and design collateral and campaigns for the hotel



  • Previous experience in a similar role within the hospitality or retail industry
  • Someone proactive and able to work independently but likes being sociable & collaborative too
  • A creative thinker who has a track record building lifestyle brands but also delivering business results in the local market
  • Ability to be a generalist across marketing and communications
  • Excellent communications skills and attention to detail
  • A personal network and/or interest in industries such as art, design, fashion, music, tech, food and wellness
  • A conceptual, out-of-the-box thinker, who makes brave choices and inspires others to do the same
  • You want to be part of a team that works hard, supports each other and has fun along the way
  • Must be have legal working rights in New Zealand

Additional Information


  • The opportunity to really make an impact and bring the SO/ Brand to life in New Zealand
  • Join an innovative, fast-growing, hospitality group that’s committed to building a global brand
  • The chance to challenge the norm and work in an environment that is both creative and rewarding
  • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands
  • International accommodation and retail discounts across varying Ennismore & Accor Hotels properties with access to Family & Friends Hotel Discounts as well for some Hotel Brands as well
  • Opportunities for further development and worldwide career progression within Ennismore/Accor
* these questions are a must