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Venue Manager

Hyde - Melbourne

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Company Description

We are opening Melbourne's newest rooftop destination; Cleo

Opening this December, Cleo will bring Eastern Mediterranean flavours and old-world cooking techniques to life, set within a new modern space to celebrate every season

The rooftop of Hyde Melbourne Place will be transformed with warm tones, long tables, generous spaces for relaxed communal dining and an all-new Mediterranean-inspired food and beverage menu.

Job Description

As Venue Manager, you’ll be the driving force behind our operations – leading, inspiring, and empowering your team to deliver elevated service from the very first welcome to the final farewell. You’ll bring operational expertise, strong leadership, and a passion for hospitality that makes guests feel right at home.

Key Responsibilities

Oversee daily operations, ensuring smooth service and high guest satisfaction
Lead, train, and inspire the front of house team to deliver exceptional hospitality
Work closely with the Head Chef and kitchen team for seamless service flow
Manage rostering, budgets, ordering, and stock control
Implement and maintain venue standards, policies, and procedures
Drive revenue growth through events, promotions, and upselling
Ensure compliance with liquor licensing, health & safety regulations

Qualifications

What we’re looking for

Minimum three years proven experience in managing premium or high-volume hospitality venues
A leader who thrives in fast-paced, guest-focused environments
Strong operational, financial, and people management skills
A passion for food, beverage and creating memorable experiences
Exceptional knowledge of wines, spirits, cocktails, and emerging trends. WSET III or equivalent highly regarded
The ability to create a workplace where staff feel empowered, connected, and inspired

Additional Information

What we offer

Worldwide Accommodation and Food & Beverage Discounts at Ennismore and Accor properties
Be part of a creative, energetic, and supportive team
Career growth opportunities across our wider hospitality group
Daily Staff Meals

At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences.

1. First name *

2. Last name *

3. Email *

4. Phone *

5. Do you currently hold unrestricted working rights in Australia? *

6. Please confirm what your current working rights are? *

7. Have you worked within Accor previously? *

8. If yes, which Accor Business unit have you worked at most recently?

9. To support an inclusive recruitment process, we offer reasonable adjustments for candidates. Do you have any disabilities, medical conditions, or pre-existing injuries that require reasonable adjustments? *

10. As you are applying for a position of trust, do you have a criminal conviction that may preclude you from fulfilling the requirements of the role? *

11. Please confirm your base salary expectation/range in Australian Dollars *

12. Resume *. We accept .pdf, .doc, and .docx formats.

* these questions are a must

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Venue Manager

Hyde - Melbourne

Company Description

Job Description

Qualifications

Additional Information

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