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Sports Club Supervisor

Rixos - Lusail

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Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

Job Description

Sports Club Supervisor

The Sports Club Supervisor is responsible for overseeing the daily operations of the sports / fitness club, ensuring a safe, clean, and enjoyable environment for members and guests. This role includes supervising team members, coordinating activities, maintaining facilities, and promoting programs to enhance member engagement and satisfaction.

  • Greet and assist members and guests, addressing any questions or concerns.
  • Promote programs, services, and events to enhance member engagement.
  • Handle membership inquiries, sign-ups, renewals, and cancellations.
  • Ensure the facilities, including gym, activities' area and common areas, are clean, safe, and well-maintained.
  • Coordinate with maintenance staff for repairs and upkeep of equipment and facilities.
  • Oversee the scheduling and usage of facilities to optimize member access and satisfaction.
  • Develop, implement, and supervise a variety of sports and fitness programs, classes, and events.
  • Monitor program participation and feedback to continuously improve offerings.
  • Collaborate with coaches and trainers to ensure high-quality program delivery.
  • Ensure all club activities and facilities comply with safety standards and regulations.
  • Implement and enforce club policies, procedures, and emergency protocols.
  • Maintain accurate records of incidents, accidents, and safety inspections.
  • Monitor expenses and revenues, aiming to meet or exceed financial targets.

Qualifications

  • Bachelor’s degree in sports management, recreation, business administration, or a related field.
  • Previous experience in sports club management, fitness, or a related field.
  • Strong leadership and team management skills.
  • Excellent communication and customer service skills.
  • Ability to multitask and handle stressful situations effectively.
  • Knowledge of sports, fitness programs, and facility management.
  • Basic understanding of budgeting and financial management.
  • Proficiency in using management software and other office tools.
* these questions are a must