Restaurant Manager – Fi’lia
Morgans Originals - Mumbai
Company Description
Roswyn, a Morgans Originals Hotel
Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.
Job Description
What you will be doing
Manage the day-to-day operations of the restaurant, ensuring smooth and efficient service.
Supervise all service activities and ensure compliance with resort standards and policies.
Monitor food and beverage quality, presentation, and consistency.
Maintain accurate stock levels and oversee ordering, storage, and inventory control.
Ensure adherence to hygiene, safety, and sanitation standards (HACCP).
Guest Experience
Deliver an exceptional dining experience by maintaining high service standards.
Handle guest inquiries and complaints promptly and professionally.
Build and maintain strong relationships with guests, encouraging repeat visits.
Team Leadership
Recruit, train, supervise, and motivate team members to perform to the highest standards.
Conduct regular briefings, performance evaluations, and on-the-job training.
Promote teamwork, professionalism, and a positive work culture.
Financial Management
Achieve financial targets including revenue, cost control, and profitability goals.
Analyze sales and expense reports to identify trends and areas for improvement.
Implement effective upselling and promotional strategies to maximize revenue.
Compliance & Standards
Ensure compliance with all resort policies, procedures, and licensing regulations.
Maintain accurate records for operations, inventory, and reporting.
Regularly review and update standard operating procedures (SOPs).
What’s In It for You
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!
- Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work
- The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
Qualifications
Degree or Diploma from a recognized college or university
experience of working in the same role for min 2 years in a luxury or lifestyle hotel
Additional Information
Competencies
- Strong leadership and interpersonal skills
- Excellent communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times