Barista

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do...

We are looking for a Waiter/Waitress to join the team at SLS Barcelona. Under the guidance of the Food & Beverage Supervisor, you’ll be responsible for preparing and serving high-quality coffee and beverages, as well as delivering exceptional table service. You’ll play a key role in creating memorable guest experiences through outstanding hospitality, product knowledge, and attention to detail.

• Support the team with daily Food & Beverage operations.
• Be the face of our guests’ experience, ensuring that every interaction is welcoming, engaging, and memorable.
• Prepare and serve coffee, espresso-based drinks, teas, and other beverages according to brand standards and guest preferences.
• Take food and beverage orders, serve guests efficiently, and ensure a smooth dining experience.
• Create a fun, relaxed, and welcoming atmosphere where guests can enjoy themselves.
• Describe coffee offerings, beverages, and menu items with confidence, providing recommendations based on guests’ preferences.
• Maintain expert knowledge of coffee origins, brewing methods, beverage preparation, and menu offerings.
• Set up and maintain the coffee station and service areas, ensuring all supplies are stocked and organized.
• Ensure food and beverage stations remain fully stocked throughout service.
• Operate coffee machines, grinders, and other equipment safely and efficiently.
• Work closely with restaurant, bar, and kitchen teams to deliver seamless service.
• Monitor guest satisfaction, anticipate needs, and provide attentive and intuitive service.
• Handle guest requests, feedback, and concerns professionally to ensure a positive experience.
• Process orders, cash transactions, and credit card payments accurately and efficiently.
• Ensure overall cleanliness, organization, and maintenance of all work areas and equipment.
• Support other Food & Beverage outlets when required, including room service, bar, terrace, or restaurant operations.
• Comply with departmental policies, procedures, service standards, and HACCP regulations.
• Contribute to achieving departmental service and guest satisfaction goals.

Qualifications

What we are looking for...

• +2 years of experience in hospitality within food & beverage.
• Some college and/or advanced training in food and beverage management valuable.
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
• Excellent verbal and written communication skills. Fluent in Spanish and English.
• You make people feel good - your team, guests and colleagues alike.  You make a positive impact.
• You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS’s unique culture.
• You are humble and open to ideas. We leave our ego at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.