Food and Beverage Director

Company Description

The Mondrian Condesa, with its fascinating design and delicious cuisine, represents the energy of Mexico City, a melting pot of cultures. Perfectly located between two fascinating neighborhoods, the hotel will take you on a journey into a modern cultural fairy tale. The 183 rooms and suites, with natural light, feature a cheerful mural by Ara Starck and present a modern and relaxing decor. The Mondrian Condesa also has four restaurants and bars adored by the local community.

From the charm of the wine bar-florist The Flower Shop and the creativity of La Terraza's mixology and the magnetism of the Skybar, all establishments will allow you to discover the magic of this destination.

Job Description

Life is precious; including what we eat, how we relate to food, create recipes, reimagine familiar recipes or swoon at the incredible taste of something totally new.

Our world-class Food & Beverage team lives and breathes by three guiding principles: creativity, love of good food and hospitality.

We are currently in search of a Creative Food & Beverage Director to manage all aspects of the Food & Beverage operations at Mondrian Mexico City Condesa. The main responsibility of the Creative Director of Food & Beverage Entertainment is to deliver a distinct musical and entertainment experience to our guests.

This includes understanding and expressing the essence of the Hotel's spaces through a multi-layered entertainment experience. From curating the music in the different venues (including hiring local, national or international talent, designing playlists in public areas, and creating daytime / nightlife), and programming activations. The tone of voice of the Hotel must be expressed through the sound and atmosphere of the different consumption centers of the hotel and be culturally relevant to the brand.

You will also be asked to communicate, coordinate and work well with other team members, leaders and guests. Above all, we want you to live the brand, as you will play a key role in creating a memorable guest experience.

DUTIES AND FUNCTIONS
- Maintaining and overseeing the experience in all public spaces is essential to the success of the brand.
- Must have experience in bringing concept ideas to real life. Understanding of the process required to execute a creative vision and control of practical considerations (costs, timelines) are critical to success in this position.
- You must be willing and able to develop the creative vision, but you must also be able to effectively communicate and execute your ideas and vision, without help or a lot of administrative support.
- We are looking for someone with a personal philosophy that is compatible with our focus on creating high-energy guest experiences in our unique environments.

- You must have a holistic view of the experience and how Mondrian Mexico City Condesa wants our guests to feel in our spaces. We are a solutions-oriented culture. We want people who identify problems and then do something about them, providing recommendations and ultimately solving the problem at hand.
- The Director of Entertainment must be an effective communicator, provide clear direction and have sufficient presence and confidence to represent and champion brands.
- This position leads entertainment across the property and the ideal candidate will leverage their resources and connections to achieve successful partnerships and activations.
- Responsible for overseeing all entertainment programming, talent bookings at Mondrian Mexico City Condesa and entertainment partnerships in all outbound spaces including Aviv, Water, Tala and the Lobby.
- Oversees the hiring and maintenance of all DJ equipment for in-house and guest DJ programming.
- Works with property representatives to ensure talent is booked in a timely manner and marketed/promoted in sufficient time to enhance the guest experience and drive awareness and revenue.

- Communicates bookings efficiently and effectively to all key stakeholders, including team members on property, online platforms, as well as in-person meetings and to department heads.
- Book and discover promising music and cultural performances (e.g. DJs, bands, artists, performers, speakers, promoters and emerging brands).
- Create, build and maintain a buzz on property that brings together fashion, music and entertainment.
- Promote the hotel and brand through networking and partnerships with like-minded brands and organizations that help us stay relevant in the world of music, fashion and entertainment.
- Manage partner relationships to ensure all brands are aligned and programming complements each dining establishment.
- Works closely with hotel and corporate marketing, sales and F&B teams to elevate our relevance in the music, fashion and entertainment world.
- Coordinates with Marketing, PR and Digital departments. Publicity and promotion of upcoming activations.
- Ensure weekly and monthly synergies with all property representatives to ensure all programming is aligned.
- Provide quarterly reporting on entertainment operations.
- Develop a roadmap to budget profit and loss for all activations.

- Must possess and maintain a high level of knowledge in music, entertainment and fashion, and keep abreast of the latest trends.
- Maintain and oversee the atmosphere and ambiance in all public spaces.
- Provide our guests with a complete and differentiated experience.
- Develop a relevant and up-to-date music platform.
- Ensure that all appropriate licenses are in place for music content played in the hotel.
- Define the guest experience in the various dining and guest areas using selected music selections.
- Create and execute packages, promotions, programs and events that increase traffic to our restaurants, book rooms in our hotel, and build advertising opportunities.
- Oversees all audio visual initiatives for lighting, music, sound and other environmental details to create a musically and culturally relevant experience.
- Collaborates with the IT department to ensure proper integration between IT and AV networks.
- Manages each project through completion, from initial consulting/design phase to final installation.
- Manages the external AV team and installation team.
- Responsible for maintaining cultural relevance and brand sound in the hotel.

Qualifications

QUALIFICATIONS AND SKILLS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable persons with disabilities to perform the essential functions.
- Great team player with the ability to build excellent working relationships throughout the group. Collaborative approach with all departments, particularly F&B and sales and marketing.
- Ability to break down barriers and resolve potential conflicts quickly and effortlessly.
- Strong communication and presentation skills at all levels of management.
- Creativity and innovation are essential.
- Ability to think outside the box and approach all issues with a totally new approach.
- Ability to anticipate needs and exceed them whenever possible.
- Candidates must think quickly and use their ability to innovate to solve problems and provide solutions.
- Show Coordination
- Comply with all health and safety department procedures and all state and federal alcoholic beverage laws.
- Able to change direction and work on multiple aspects of the project at once.
- Enthusiastic, passionate, able to excite and motivate others.

- Leadership ability and behavior consistent with our core values: Fun, innovative, original and enjoyable, and strive to deliver brilliant, high quality customer service.
- Experience in launching new brands and experiences is a plus.
- Demonstrated experience as an Entertainment Director or similar role in the hospitality, nightlife or entertainment industry.
- Deep knowledge of event activation, promotion, music and ambiance creation.
- Strong network and history of working with world-class DJs, agents and entertainment talent.
- Demonstrated success in activating independent day and nightlife venues.
- Excellent collaboration skills with a track record of working effectively with marketing and promotional teams.
- Exceptional organizational and project management skills.
- Creative thinker with the ability to innovate and elevate entertainment experiences.
- Strong negotiation and contract management skills.
- Ability to thrive in a dynamic and fast-paced environment.

Additional Information

ADDITIONAL RESPONSIBILITIES
- Communicate effectively, both verbally and in writing, to provide clear instructions.
- Speak to employees using a positive and clear tone of voice, listen and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situations and/or high activity, serving as a role model for the team and other employees. Interact with other department personnel and site staff as needed.
- Make decisions and perform actions based on past experience and good judgment, sometimes revising procedures to adapt to unusual situations.
- Develop and implement cost saving and profit improvement measures within their scope of responsibility.