Director Spa & Wellness – Rixos and All-Inclusive Collection
Ennismore - Dubai
Company Description
Rixos delivers unforgettable experiences through its signature “all-inclusive, all-exclusive” concept. From world-class dining and entertainment to wellness and family activities, we create vibrant destinations where guests and team members thrive. Be part of a brand that celebrates creativity, excellence, and cultural immersion.
We are looking for someone to lead the strategic vision and operational excellence of spa and wellness across Rixos and All-Inclusive Collection properties globally. Ensure alignment with brand values, deliver exceptional guest experiences, and drive financial performance while promoting holistic well-being for guests.
Job Description
Key Responsibilities
Strategic Leadership
- Develop and execute short- and long-term wellness strategies aligned with Rixos and AIC brand standards.
- Innovate wellness programs integrating spa, fitness, nutrition, and mindfulness.
Operational Excellence
- Oversee spa and wellness operations across multiple properties, ensuring consistency and quality.
- Implement Standard Operating Procedures and maintain compliance with health and safety regulations.
- Lead openings and assist development during the design stage
Financial Management
- Manage global budgets, forecasting, and P&L for spa and wellness operations.
- Drive revenue through strategic pricing, promotions, and partnerships.
Brand & Guest Experience
- Act as a global ambassador for wellness, representing Rixos and AIC values.
- Ensure personalized guest journeys and exceptional service standards.
- Team Development
- Recruit, train, and mentor spa leaders across regions.
- Foster a culture of well-being and continuous improvement for team members.
Marketing & Innovation
- Collaborate with marketing teams to promote wellness offerings globally.
- Stay ahead of industry trends and introduce innovative treatments and experiences.
Compliance & Sustainability
- Ensure adherence to local regulations and global wellness standards.
- Promote sustainable practices and ESG initiatives in spa operations.
Qualifications
Qualifications
- Ideally Bachelor’s degree in Hospitality, Business Administration, or Wellness Management.
- Minimum 5–7 years in luxury spa leadership, preferably multi-property or global role.
- Strong financial acumen and strategic planning skills.
- Expertise in wellness trends, spa technology, and guest experience design
Additional Information
