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General Manager

The Hoxton - Firenze

The Hoxton, Firenze

Ciao Florence! Numero Due for The Hoxton in Italy.

The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato – we did not need any persuading to make it our second home in the country.
The Hoxton in Florence will feature 145 beautiful bedrooms of varying sizes, a large ground floor restaurant, bar, lobby and courtyard. There is also a basement meeting and events space.
We are now looking for a General Manager to join our team and play a critical role in successfully launching our hotel, restaurants and bars.
Reporting to the Brand COO you will be responsible for leading in our pre-opening period, to help shape the strategy for our newest property and thereafter take responsibility for the day-to-day management of a successful Hox operation and team.   

What you’ll do…

  • Lead your hotel management team (Sales, Brand, People, Finance, Operations and F&B) in the successful opening and operation of The Hoxton, Florence.
  • Take full responsibility for the commercial success of the property.
  • Make sure our brand standards are properly brought to life and think outside of the box in how we ground the brand in the local market & neighbourhood.
  • Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for The Hoxton, Florence.
  • Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do!
  • Play a key role in managing the relationship with the central teams and owners.

What we’re looking for…

  • A strong hotel operator with local and international experience; if you have previously done an opening that would be ideal!
  • Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what’s right for the brand.
  • Passion for providing great guest experiences, rooted in high-quality service that feels natural.
  • Someone who leads from the front – you’re only as good as your team, know how to set standards, and motivate & develop those around you.
  • Good market & industry knowledge and connections that you can use to make sure The Hoxton makes an impact in Florence.
  • You’re looking for a place where you and everyone can be themselves, no clones in suits here
  • You’re not precious; we all leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together, we’d have a good time and share a few laughs.

What's in it for you...

  • The opportunity to head up an exciting hospitality concept that is new to Florence.
  • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
  • Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!).
  • A competitive package and plenty of opportunity for development.
* these questions are a must