Home Host, Coworking
Working From_ Brussels | Sq. Victoria Régina 1, 1210 Saint-Josse-ten-Noode, Belgium
Working From_ The Hoxton is making its way to Brussels!
In August 2023, we’ll be opening our first co-working space in the city of Brussels, after having opened our hotel in May 2023.
The Hoxton hotel boasts 198 bedrooms of different sizes, a large restaurant and coffee shop, a rooftop restaurant and bar with views across the city and The Apartment (our unique meetings & events concept).
Working From_ brings our unique approach to co-working to Brussels. Our 3rd global location (after Chicago & London) features double height windows, a mixture of memberships and office spaces, open kitchen pantries and transparent policies. We will have 500 desks on 4 floors.
What you’ll do…
- Greet all members and guests, making sure they have all they need in the most efficient way possible. Always a “heads up” approach when covering the front desk.
- Setting up day passes on arrival and inducting them into the space so they need for nothing.
- Confidently deal with incoming sales calls, enquiries and tours when the membership sales team aren’t available.
- Restocking pantries, stationary cupboards and keeping every floor looking tip top throughout your shift.
- Management of stock including monthly stock take.
- Creating weekly, daily and monthly reports for management when required.
- Taka real ownership of the front desk and all within for the smoothest experience for our members.
- Responsible for meeting room set up before and after meetings. Booking and managing of meeting room calendars for members.
- Following training, the hosts require a solid level of knowledge on our property management systems.
- Responsible for receiving and processing all members mail and deliveries ensuring safe delivery to the correct member.
- Hosts are ‘go to’ members of the team for, they must be contactable respond immediately to members via workplace making sure any issues are resolved.
- Responsible for maintaining the cleanliness of the lobby area.
- Assisting housekeeping and café team members during busy times. This also includes covering breaks and shifts for the barista in our Café.
- Supporting the engagement team with managing all the members daily requests.
- Supporting the management team with engaging members and developing a plan to meet members/guests needs.
- Attend all training when required and support the management team with setting up spaces.
- Adhere to all company standards and SOP’s.
- Responsible for writing handover and in charge of sending to management.
- Reporting and ensuring that all maintenance and/ or building issues such as IT are dealt with.
- Responsible for a walk around the building and completing “Opening Checklist”.
- Responsible for a walk around the building and completing the “Closing Checklist.”
- Ensures that deliveries are stocked in the storage cupboards promptly.
- Responsible for delivery of order to desk service for all our members
What we’re looking for…
- You are the person that knows everyone and they all know you.
- Nothing is an issue for you - you know what our members want even before they do.
- Someone who’s great at growing and nurturing long lasting relationships; people are naturally drawn to working with you.
- You understand hospitality, it’s in everything you do.
- You pay attention to the details and care about creating great work.
- You’re looking for a place where you can be you; no clones in suits here.
- Passionate about creating memorable experiences for others, be they guests or colleagues.
- You’re not precious. We leave our egos at the door and help get shit done.
- You’re up for doing things differently and trying (almost) everything once.
- You want to be part of a team that works hard, supports each other and has fun along the way.
What’s in it for you…
- The opportunity to bring an exciting new coworking concept to Brussels (and Belgium) and have a real impact on its success.
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
- Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)
- A competitive package and plenty of opportunity for development
- Reimbursement of transport costs
- 1 meal per day
- Eco-chèques (250€/year)
- A full-time CDI work contract
