Room Attendant

Company Description

DELANO Dubai

Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic DELANO brand to the UAE for the first time. When DELANO South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. DELANO was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original DELANO to icon status, DELANO Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the DELANO Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio. 

Job Description

As a Room Attendant at DELANO Dubai, you will play a key role in creating a refined and welcoming guest experience by ensuring all guest rooms and corridors are maintained to the highest standards of cleanliness, comfort, and presentation. You will deliver discreet, efficient, and detail-focused service that reflects the elegance and lifestyle luxury of the DELANO brand.

• Room Cleanliness & Presentation: Clean, service, and maintain guest rooms to the highest luxury standards, ensuring impeccable presentation at all times
• Attention to Detail: Ensure all amenities, linens, and in-room touches are perfectly arranged in line with brand expectations
• Guest Comfort: Respect guest privacy while ensuring rooms are refreshed, comfortable, and fully serviced
• Mise-en-Place Preparation: Prepare housekeeping trolleys and supplies efficiently to ensure smooth and timely room servicing
• Hygiene & Standards: Maintain strict hygiene, cleanliness, and safety standards in line with hotel and HACCP guidelines
• Maintenance Reporting: Report any maintenance issues or damages promptly to ensure quick resolution
• Linen & Laundry Handling: Manage linen, towels, and amenities responsibly, ensuring correct usage and replenishment
• Team Collaboration: Work closely with housekeeping colleagues and supervisors to ensure smooth daily operations
• Service Efficiency: Complete assigned rooms within designated timeframes while maintaining quality standards
• Brand Standards: Uphold DELANO’s luxury housekeeping standards, ensuring consistency across all guest touchpoints

Qualifications

• Luxury Experience: Previous experience as a Room Attendant in a luxury hotel or high-end hospitality environment preferred
• Attention to Detail: Strong eye for cleanliness, presentation, and overall room aesthetics
• Guest Focus: Discreet, respectful, and committed to delivering exceptional guest comfort
• Physical Stamina: Ability to handle a physically demanding role in a fast-paced environment
• Team Player: Works well within a structured housekeeping team
• Hygiene Knowledge: Understanding of cleaning procedures, safety standards, and hotel housekeeping protocols
• Educational Background: A relevant qualification such as a Bachelor’s degree or diploma in Hospitality Management (or equivalent experience) is preferred, reflecting a commitment to professional standards
• Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—bringing your unique self, positive energy, and passion is essential. With the right attitude and that essential spark, we create truly memorable guest experiences together

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.