Kids Club Attendant

Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description

Summary

The Kids Club Attendant is responsible for the supervision and entertainment of children at the hotel’s kids club. This position involves ensuring that children are safe, comfortable, and engaged in age-appropriate activities. The attendant creates a fun and educational environment, providing a memorable experience for young guests while maintaining a high standard of service.

Responsibilities

• Greet and welcome children to the kids club in a friendly, approachable, and professional manner.
• Ensure the safety and well-being of children at all times, monitoring their activities and interactions.
•  Supervise children during play, crafts, games, and other recreational activities, maintaining a safe and supportive environment.
• Engage children in various fun and age-appropriate activities such as arts and crafts, group games, storytelling, sports, or movie time.
• Plan and organize daily schedules of activities and events for children, keeping them entertained and engaged.
• Tailor activities to different age groups, ensuring they are suitable for the children’s developmental stages and interests.
• Lead group activities like scavenger hunts, team-building games, or themed parties, ensuring that children are participating in a positive and inclusive manner.
•  Ensure that the kids club area is safe, clean, and organized, free from any hazards.
• Follow safety protocols and procedures, including first-aid and emergency response if needed.
• Monitor children to prevent accidents, handle minor injuries or issues, and ensure that each child is supervised at all times or special needs their child may have while in the club.
•  Maintain regular communication with parents or guardians, providing updates on their child’s activities and well-being.
• Be available to answer questions and address any concerns from parents regarding their child’s participation in kids club activities.
• Prepare and set up the activity area before children arrive and clean up afterward.
• Help with maintaining a stock of supplies, such as toys, games, and arts and crafts materials.
•  Foster an environment of fun and positive interaction among children, encouraging socialization and teamwork.
• Address any behavioral issues promptly and in a calm, professional manner, ensuring children follow the rules and guidelines of the kids club.
• Handle any issues or complaints professionally and escalate to management if needed.
• Create a welcoming, friendly, and engaging atmosphere for children, ensuring they have a fun and memorable experience at the kid's club.
• Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Qualifications

• High school diploma or equivalent; further qualifications in childcare, early childhood education, or recreation are a plus.
• Previous experience working with children in a day-care, recreational, or hospitality setting is preferred.
• Strong communication and interpersonal skills, with the ability to engage and interact positively with children and parents.
• Ability to organize and lead activities for children, ensuring they are fun, educational, and age-appropriate.
• Patience, enthusiasm, and a positive attitude when interacting with children.
• Ability to handle multiple children at once and ensure their safety and well-being.
• Willingness to work flexible hours, including nights, weekends, and holidays.

Additional Information

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success