Waiter – Banquets

Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description

Summary: Provide exceptional service to guests during banquets and events by ensuring efficient and professional food and beverage service. Assist in setting up and breaking down banquet areas, and deliver a positive guest experience.

Key Responsibilities:

• Service: Greet and assist guests in a courteous and professional manner. Serve food and beverages according to banquet/event specifications.
• Setup & Cleanup: Set up banquet areas, including tables, chairs, linens, and tableware. Clean and reset tables and banquet spaces as needed.
• Coordination: Work closely with banquet staff and kitchen team to ensure timely and accurate delivery of food and beverages.
• Guest Interaction: Address guest inquiries and requests promptly and effectively. Handle any issues or complaints with professionalism and tact.
• Compliance: Follow all health and safety regulations, including proper food handling and sanitation practices.
• Support: Assist with event setup and breakdown, including moving furniture and equipment as required.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience within a luxury hotel in food and beverage service, especially in a banquet or event setting, is a plus.
• Excellent customer service and communication skills; ability to work efficiently in a fast-paced environment; basic knowledge of food and beverage service.

Additional Information

We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.