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Income Auditor

Mama Shelter - Belgrade


Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,
Join us and become a Heartist®.

Job Description

The Income Auditor is responsible for accounting and securing all revenues and corresponding collections, overlooking PMS, POS and fiscals, follow up administrative and accounting issues.

Essential Duties and Responsibilities:

  • Responsible for controlling and accounting for all revenues and collections of the hotel and the restaurant;
  • Ensures all cash collections in the hotel and the restaurant are reconciled to PMS, correct, sufficient and properly managed; traces back differences if arise;
  • Documents errors made by cash handling associates;
  • Responsible for cash depositing to the bank;
  • Ensures proper reconciliation of credit cards transactions and manages chargeback requests;
  • Ensures the accurate and timely management of all accounts receivable aging components including billings and cash receipts;
  • Ensures follow up of accounts receivable;
  • Books revenues (accounting) and posts collection entries (PMS);
  • Produces predefined daily and monthly reports;
  • Actively participate in month end process with the accounting team, coordinating with other relevant departments;
  • Prepares analysis of financial accounts and transaction codes, as required;
  • Participates in the analysis of financial management reports including, but not limited to, internal / external monthly financial statements, and annual audits and budgets.
  • Maintains systems and controls which verify the integrity of all systems, processes and data, and enhances the Company’s value;
  • Ensures high level of internal control within the organization;
  • Assists Corporate Financial Officers and branch personnel as necessary;
  • Participates in a wide variety of special projects and compiles a variety of special reports;
  • Responsible for centralizing all local branch documents



  • Bachelor’s degree in Accounting or Finance;
  • Must have prior hands-on accounting experience, preferably in the hospitality or F&B industry in similar position;
  • General ledger, accounts receivable, tax, administration and banking working knowledge;
  • MS Office proficiency – attention to excel;
  • Familiarity with Business Navigator, Opera, Micros and MS would be major plus;
  • Very well organized, able to prioritize and multitask;
  • Must possess good oral and written communication skills and good knowledge of English language; additional language proficiency is a plus;
  • Strong interpersonal skills;
  • Works good in a team.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

* these questions are a must