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Maintenance Supervisor

London, UK

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Job Description

We are looking for a Maintenance Supervisor to be part of our maintenance team at The Hoxton, Southwark.

The Hoxton, Southwark is our third in London, only a skip & a hop away from the South Bank. With 192 rooms, The Apartment (our unique meeting & events space) and two killer restaurants: Albie, an all-day dining spot, and a stunning seafood rooftop restaurant Seabird, with amazing views of London PLUS our coworking space Working From_ spread over six floors…there’s something for everyone!

What’s in it for you…

  • Competitive salary up
  • 28 days holidays (inclusive of bank holidays), pension, and life insurance.
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
  • It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us
  • Goes without saying, but we’ll feed you during your shift
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
  • Lots of opportunity to progress and switch it up as part of a global family of brands
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Extra time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
  • Enhanced family leave for when you’re expanding your family
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

What you'll do...

  • You will be supporting the Maintenance Manager with their daily duties
  • Your will be responsible to ensure that stock levels are controlled, and that all employees are adhering to safety standards.
  • Manage & co-ordinate daily PPM schedules.
  • Maintain all plant rooms.
  • Manage the onsite activity of all contractors.
  • Keep things in stock - order maintenance supplies and ensure stock controls are in place.
  • Responsible for all testing, up-keep and monitoring, including: utility meter readings, water testing and treatment, weekly fire alarm & sprinkler tests.
  • Assist with the preparation of all risk assessments.
  • To ensure that all fire safety equipment is maintained and tested in a timely manner.
  • To arrange and co-ordinate quotations from suppliers in relation to maintenance work.
  • Make those who need to know aware - Ensure senior management are aware of any serious defects within the building.
  • Be on the ball - ensuring that all hotel Standard Operating Procedures are trained and adhered to.
  • Support to coach and develop the team, ensuring that they are well motivated and informed.
  • To support the Maintenance Manager in monitoring the performance of the team and giving regular feedback.
  • To ensure a good relationship & communication is maintained between Maintenance, Housekeeping and Front Office.
  • To pro-actively identify opportunities to improve and enhance processes and procedures.
  • To be fully aware, and competent in, all health and safety procedures and policies.
  • To be a member of the hotel crisis and fire teams, and to be fully conversant in all related procedures.
  • Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
  • To play an active role in projects that involve the development and evolution of the Maintenance team.
  • To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
  • To cover shift engineer shifts as required.

What we're looking for...

  • You have a high level of verbal and written communication skills and competent computer skills.
  • You know all about building management and have experience of managing MEP.
  • All things Health & Safety to ensure compliance monitoring and implementation of all procedures.
  • Organization and co-ordination is your thing!
  • You’re looking for a place where you can be you; no clones in suits here
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • You’re not precious. We leave our egos at the door and help get shit done.
  • You’re up for doing things differently and trying (almost) everything once.
* these questions are a must
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