Director of Revenue Management

Company Description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

What do we expect from you?

Under the general guidance of the General Manager or any other authorized by the management, the Director of Revenue is accountable for maximizing Hotel Revenues across rooms, F&B outlets, meetings and events, spa etc. The primary role is to ensure the optimization of revenues and competitive standing and that Mondrian Doha’s REVPAR indexes are enhanced.

How your day looks like:

• Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Performs competitor checks and reports as appropriate
• Leads the weekly revenue and monthly revenue strategy meetings
• Attends the weekly group pipeline meeting
• Provides analysis of demand factors, competitive positioning and future outlook and trends
• Ensures that the Hotels' revenue management practices being used are consistent with hotel policies and procedures including Rate Plans, Rate Categories, Market Segmentation, Profiles and all other PMS/IPS related RM functionality
• Prepares Daily, Weekly, and Monthly Revenue reports to include production, trends, booking patterns as well as channel analysis
• Evaluates distribution channels including costs, commissions, number of reservations and revenue whilst providing potential reasons for the performance
• Ensures that the revenue plan is updated on a daily basis, balancing all figures with the PMS/FRS and ensuring that all data input into the system is accurate – Geo source, Product quality and pricing
• Actively manages the Hotel’s revenue system -  IDEAS (RMS)
• Monitors transient and group production to ensure that an optimal mix is maintained and evaluates group booking requests to ensure that the Hotel is not displacing higher-yielding revenue
• Analyzes the impact of the revenue management strategy being implemented by the Mondrian Doha team and advises relevant changes as when needed
• Ensures that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate and availability audits, and that rate parity is maintained across all channels
• Ensures that all rate plans are built in accordance with established Mondrian Doha guidelines
• Accurately forecasts Mondrian Doha’s short-term (weekly) and long-term (30, 60 and 90 days) business outlook
• Assists the DOSM in identifying soft periods and developing promotions and strategies
• Assist with all aspects of the annual Budget preparation and development of the Hotels' annual  Business / Marketing plan
• Responsible for developing, training, and providing guidance to the Revenue Analyst/Distribution Executive/ Reservations Team through day-to-day management.
• Participates in all Revenue conference calls with Corporate
• Assists in managing relationships with third-party online intermediaries especially OTA’s and Regional Travel Agents
• Ensures that all hotel Corporate guidelines are up to date and adhered to by the Hotel team.

Qualifications

• Minimum of 8 years of revenue management experience in multiple hotels. Multi brands and luxury segment preferable.
• A university degree preferably in the area of business or hospitality
• A strong background in either rooms or sales
• Experience working with automated revenue management software
• Experience in Project Planning/Execution
• Willingness to travel frequently within the region.