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Front Office Manager Zürich West (f/m/d)

Zurich, Switzerland

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Company Description

The 25hours Hotel Zürich West is the first 25hours Hotel in Switzerland and was designed by the well-known designer Alfredo Häberli. It offers 123 rooms, exciting conference facilities and plenty of space for stories and adventures. In the RIBELLI restaurant, everything revolves around genuine Italian cuisine: from pizza and oven dishes to wine and Italian craft beer. In typical 25hours style, the service is informal and personal. We are a young team and love our “you” culture mixed with good manners.

From “Grüezi” to “Adieu”: Together with the team at reception, you ensure happy guests from the first to the last moment.

COME AS YOUR ARE & SHOW HOW YOU CARE...

... in a 4 day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like...

  • You do the operational planning, manage the entire front office team and support your colleagues in their development
  • You are an empathetic host and support your colleagues with an infectious smile when all guests arrive at the same time for check-in
  • You ensure correct billing and clean administrative processes
  • You also stay on top of things when plans change spontaneously

Qualifications

Your personality counts more than your CV...

  • You have completed training in the hotel industry, have already gained management experience in the Rooms Division and speak fluent German and English. Other languages are an advantage
  • You can inspire your colleagues just as much as your guests. You also know your way around the city and always have a few tips on the scene up your sleeve
  • You are a doer - and openly admit when you have done something wrong
  • You are no stranger to quality and attention to detail
  • You not only bring your skills to the table, but also your character
  • You live in Switzerland

Additional Information

What`s in it for you...

  • Only work 4 days the week as a full-time team member 

  • Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee 

  • Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!

  • Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world 

  • Benefits from great offers from our numeros cooperations partners

  • Be part of our hilarous staff parties and much more...

* these questions are a must