Head Waiter – Chets
The Hoxton Shepherd's Bush | 65 Shepherd's Bush Grn, London W12 8QE, United Kingdom
Company Description
The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.
Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.
Job Description
What you’ll do…
- Lead your section by example, putting a memorable guest and team experience at the centre of what you do and inspiring others around you to do as you do
- Bring your own flavour to our guests’ table, making sure that from the moment they arrive to when they leave, they’re having a great time
- Play a key part in connecting the floor with the kitchen, handling any requests and questions, be they from our guests or the team
- Know your products and systems inside out
Qualifications
What we're looking for...
- 2+ years previous experience in a busy restaurant or bar
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You’re looking for a place where you can be you; no clones in suits here
- You’re not precious. We leave our egos at the door and help get stuff done
- You’re up for doing things differently and trying (almost) everything once
- If we got stuck in a lift together we’d have a good time and share a few laughs
- You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
- 20 days holiday (plus bank holidays), pension and life insurance
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Goes without saying, but we’ll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
