WAITER (F/M/X)

Descrizione dell'azienda

💛 JO&JOE is a brand created in 2017. Our ‘open houses’ combine the comfort of a hotel with the friendliness of a youth hostel. Caring, colourful, open living spaces. Ideally located in international cities, our hostels offer an experience for travellers AND locals (rooftops, restaurants, bars, events, designer rooms at affordable prices). Each JO&JOE is unique, with a community rooted in neighbourhood life. We believe that travelling is not about affordability, but about being open-minded and wanting to meet new people. We're just waiting for you.

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Our commitment to diversity and inclusion:

JO&JOE is an inclusive company, and our ambition is to recruit and promote diverse talent. Our adverts are gender-neutral; the masculine gender is used here to simplify the text.

Descrizione del lavoro

• Guest Relations: Greet guests upon arrival, escort them to their tables, and present the menu.

• Order Management: Explain daily specials, answer questions regarding ingredients (including allergens), and suggest wine or beverage pairings.

• Service: Deliver food and drinks from the kitchen/bar to the tables promptly and safely.

• Customer Care: Monitor tables consistently to ensure guest satisfaction, handling any complaints with professionalism and courtesy.

• Payment Processing: Prepare bills, process payments (cash, credit cards), and bid guests a warm farewell.

• Mise en place: Prepare the dining room before service (setting tables, polishing glassware and cutlery) and perform closing duties at the end of the shift.

Qualifiche

• Soft Skills: Excellent communication skills, patience, and a problem-solving attitude.

• Physical Stamina: Ability to stand for long shifts and move quickly in a fast-paced environment.

• Attention to Detail: Strong memory for orders and the ability to remember regular customers' preferences.

• Teamwork: Ability to collaborate closely with kitchen staff and floor colleagues.

• Languages: Italian mother language; proficiency in English (and other languages if applicable) to assist international clientele.

• Hygiene Standards: Knowledge of food safety and hygiene regulations (e.g., HACCP or local health codes).

Informazioni aggiuntive

We're sure you know the song 🎶

First verse: We'll schedule an initial phone call with our Recruitment team if your application fits our beat.

Chorus: After a successful phone interview, your future boss gives you an appointment! Be strong!

Last verse: Naturally, you'll hear back from us whether it's 👎 or 👍.