Housekeeping Supervisor

Company Description

Rixos Bab Al Bahr is a world-class five-star luxury beachfront resort located on Al Marjan Island in Ras Al Khaimah, UAE, renowned for delivering authentic Turkish hospitality with exceptional service standards while redefining modern luxury through its innovative ultra all-inclusive concept, offering guests a unique and immersive holiday experience that combines elegant accommodation, a wide selection of international and specialty dining venues, vibrant entertainment, extensive leisure and recreational facilities, family-friendly programs, wellness and spa experiences, and personalized service, all set against a stunning backdrop of pristine beaches and the Arabian Gulf, making it a distinguished destination for families, couples, and luxury travelers seeking comfort, excellence, and unforgettable memories.

WHAT WE OFFER

We offer a supportive and multicultural work environment with opportunities for career growth and professional development, competitive benefits, training to international luxury standards, and the chance to build a long-term career within a globally recognized hospitality brand.

SALARIES AND BENEFITS

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

Position Overview:

The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections and coordinating with various departments to ensure guest satisfaction and operational excellence.

Key Responsibilities:

• Supervise daily operations of assigned guestroom floors and public areas.

• Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.

• Monitor and guide Room Attendants to maintain consistent quality and efficiency.

• Respond promptly to guest requests and ensure all preferences or special instructions are followed.

• Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.

• Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.

• Report and follow up on maintenance issues or discrepancies in room status.

• Enforce proper use and care of housekeeping equipment and supplies.

• Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.

• Assist in planning staff schedules and daily task assignments.

Qualifications

Qualifications:

• Minimum 2–3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory capacity.

• Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.

• Excellent communication and interpersonal skills.

• Proficient in using housekeeping software and basic Microsoft Office applications.

• High attention to detail and strong organizational skills.

• Fluency in English; additional languages are an asset.