FT People & Culture Generalist, SLS South Beach

Company Description

From our dazzling location in the heart of Miami, we offer both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our People & Culture Department as a People & Culture Generalist. 

JOIN THE ENNISMORE FAMILY TODAY!

Job Description

Job Purpose

This position will provide support to the People & Culture Department focusing on all aspects of Human Resources including maintaining employee’s files, departmental records/logs, compliance, and state mandated record-keeping, benefits administration, recruiting, supporting team member relations, training and development, recognition, payroll, system accuracy.

Duties and Functions 

• Post and maintain job postings both internal & external in applicant tracking system. Create and post weekly career opportunities on internal team member channels, and job boards.
• Coordination of recruitment efforts with hiring managers, including coordinating/attending internal and external job fairs, conducting interviews, accepting resumes and applications, maintaining a flow in an applicant tracking system
• Support the onboarding process by providing appropriate onboarding documents, welcoming new hires, coordinating first day and necessary training including safety, policies, new hire orientation
• Run background checks on all applicable new hires
• Maintain Employee Files in electronic and paper form
• Maintain and track I9 Information
• Assist with WC Claims and FMLA requests as needed
• Provide support to HRD/HR Manager in gathering information related to requests by EEOC, EDD, and other governmental agencies, including employee complaints
• Respond to employee inquiries promptly and accurately
• Respond to emails promptly and accurately
• Generate reports on a weekly/monthly basis or as requested by HRD/HR Manager
• Coordinate employee counseling documentation/meetings with managers
• Conduct New Hire Orientation training and any other HR trainings as needed
• Reiterate established hotel policies and procedures
• Support all employee relations items, including but not limited to creating monthly calendars, newsletters, birthday lists, flyers, coordinating and attending employee events, attending pre-shifts and departmental meetings, engaging with team members
• Support benefits annual enrollment and benefits administration
• Assist with 90 day and yearly team member reviews
• Conduct exit interviews
• Prepare and promote team member activities
• Ensure Human Capital System data is accurate and current
• Any other reasonable duties as assigned by the supervisor or manager
• We recognize we are in the hospitality industry and that may require us to provide lateral service.  We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service

To be aware of and ensure constant compliance with all necessary operational policies including:

• Emergency Procedures

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend mandatory meetings including divisional meetings, staff meetings, etc.
• Participate in community events and ensure corporate social responsibility goals of our company.
• Keep work area clean and organized.
• Ensure confidential documents are kept in a secured area.
• Complete other duties as assigned by the Division Head.
• Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.
• Ensure compliance with the company’s policies and procedures.

OTHER DUTIES

• Assimilate into our company’s culture through understanding, supporting and participating in all our elements. Demonstrate working knowledge of the service standards.
• Regular attendance in conformance with the standards, which may be established by our company from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

SAFETY REQUIREMENTS

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The restaurant will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

GROOMING/UNIFORMS

All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.

OTHER

Additional language ability preferred.

Qualifications

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Have a minimum of 2 years of Human Resources experience, preferably in the hospitality industry.
• High School Diploma or equivalent required. Bachelor’s Degree preferred
• Strong business acumen and results driven to support operational and HR goals
• Understanding of general human resources policies and procedures
• Have excellent communication and organization skills
• Must be able to work in a high-paced and dynamic operation
• Strong computer and system skills including MS Word, Excel, PPT, Outlook required, Canva knowledge a plus, knowledge of Human Capital Systems or similar HRIS systems strongly preferred
• Able to consistently delight and satisfy internal guests
• Ability to spend extended lengths of time viewing a computer screen
• Ability to multitask, handle stressful situations, work in a fast-paced environment, have a high level of attention to detail and meet tight deadlines
• Maintain positive and productive working relationships with other team members and departments.  Ability to effectively listen to, understand, and clarify the concerns and issues raised by co-workers and guests
• Strong decision making and problem solving-skills
• Desire to work as a team with a results driven approach
• Must have excellent communication skills and interpersonal communication abilities
• Knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations
• Ability to work flexible schedule (Including weekends and holidays)
• Must remain professional in all situations

Additional Information

All your information will be kept confidential according to EEO guidelines.