Waiter/Waitress
Rixos - Ras Al-Khaimah
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
We are seeking a professional and friendly Waiter/Waitress to join our team in Ras Al-Khaimah, United Arab Emirates. As a key member of our food and beverage team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.
- Greet and seat guests in a warm and welcoming manner
- Take accurate food and beverage orders, demonstrating knowledge of menu items and daily specials
- Serve food and drinks promptly and efficiently, adhering to established service standards
- Maintain a clean and organized dining area, including tables, chairs, and service stations
- Process payments accurately and handle cash and credit card transactions
- Collaborate with kitchen staff to ensure timely food preparation and delivery
- Address guest inquiries and concerns promptly and professionally
- Assist in opening and closing procedures of the restaurant
- Comply with all food safety and hygiene regulations
- Participate in regular team meetings and training sessions to enhance service quality
- Adapt to varying work schedules and assist in other areas of the restaurant as needed
Qualifications
- Diploma or degree in vocational hospitality preferred
- Minimum of 1 year experience in a 4-5 star hotel or upscale restaurant setting (fresh graduates may be considered)
- Excellent communication and interpersonal skills
- Strong customer service orientation with a friendly and professional demeanor
- Ability to work efficiently in a fast-paced, high-pressure environment
- Basic math skills for handling financial transactions
- Physical stamina to stand and walk for extended periods
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of food safety and hygiene practices
- Proficiency in English; knowledge of additional languages is a plus
- Ability to multitask and prioritize responsibilities effectively
- Team-oriented mindset with a willingness to assist colleagues as needed
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
