Country Sales Coordinator

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

ROLE: Country Sales Coordinator

Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our Country Sales team working alongside a fantastic team. 

WHAT IS IN IT FOR YOU:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.

WHAT WE EXPECT OF YOU:

MAIN DUTIES AND RESPONSIBILITIES: 

• Answers the telephone and directs enquiries to proper person, and, if necessary, gives knowledgeable information of availability of room and function space of the hotel.
• Co-ordinates and follows up with internal departments.
• Composes letters on behalf of the Director of Sales.
• Ensures all correspondence is filed in a methodical systematic basis.
• Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
• Maintains a database of contacts, which may be required by the Sales and Marketing team.
• Use a diary or to-do list for daily assignment/task.
• Ensure that trace file is checked and action(ed) on a daily basis.
• Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
• Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
• Prepares letters, memos and other correspondences on behalf of the Director of Sales.
• Sets up a filing system for all relevant and important correspondence or documents.
• Sets up a commercial database according to specific sources, updates and maintains the systems accurately
• Update guest database regularly.
• Implements a daily follow up system.
• Any other duties assigned by the Dept. Head.
• Thoroughly familiarizes oneself with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur.
• Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Other duties as assigned.
• Assist in Task Force Teams for new openings.
• Carry out any other reasonable task (which may not be stated here) as requested.

Qualifications

• Minimum two year experience with the same position in a 4 or 5 star hotel and high school degree.