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Food & Beverage Attendant

SO/ Auckland | 67 Customs Street East, Auckland CBD, Auckland 1010, New Zealand

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Company Description

SO/ is a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant garde design and creative approach to the world of luxury. We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore!

We are currently look for a F&B Superstars who will help deliver the best Guest Experience! We welcome you to join us in the front row at SO/ Auckland and become a part of Accor's lifestyle brand collective Ennismore!

Job Description

We are currently looking for F&B Superstars to join our team here at SO/ Auckland! We are looking for:

  • F&B Attendants (Waiters) for our Signature Restaurant, Harbour Society
  • Bar Attendants for our popular and lively Rooftop Bar, HISO
  • Club Lounge Attendant for our exclusive Club Lounge (Executive Lounge)

We are looking for passionate, creative, playful and confident people!

 

THE ROLE

  • Provide a high level of customer service to both external and internal customers and reinforce wherever possible our commitment to customer service
  • Prepare bar areas, ensuring an adequate supplies and suitable stock levels within the bars to service the operation. Advise the manager of replacement requirements
  • Monitor the quality of all menu and food production and service to ensure high standards are maintained at all times
  • Make sure H&S guidelines are adhered to at all times such as Responsible Service of Alcohol, Food hygiene etc
  • Ensure that club lounge is clean and presentable to the highest standard for our guests
  • Can work independently and responsibility with a high level of trust between yourself and management

Qualifications

THE PERSON

  • Previous experience in similar role within food & beverage
  • Exceptional grooming & articulate in communication and willingness to provde the best customer service
  • Previous experience within a high paced/luxury environment is highly advantageous but not required
  • You understand the nature of the business and can work on a rotating roster basis, including weekends and public holidays 

Additional Information

SO/ Benefits:

  • Staff meal provided per shift
  • Uniform and dry-cleaning of uniform
  • International accommodation and retail discounts across varying Accor Hotels properties
  • Family & Friends Hotel Discounts
  • Ongoing reward and recognition incentives and awards.
  • Opportunities for further development and worldwide career progression
  • Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
* these questions are a must
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