Chief Steward
Rixos - Phu Quoc
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
We are seeking a highly organized and efficient Chief Steward to join our team in Phu Quoc, Vietnam. As the Chief Steward, you will play a crucial role in managing daily kitchen utility operations and staff, ensuring the highest standards of cleanliness and hygiene in our culinary and F&B operations.
- Lead and supervise the stewarding team across all shifts, maintaining consistent cleanliness and hygiene standards in kitchen and dishwashing areas
- Implement and monitor sanitation and hygiene protocols in compliance with HACCP and local Vietnamese health regulations
- Oversee proper handling, cleaning, and storage of kitchen equipment, utensils, and dishware
- Manage inventory control of cleaning supplies, chemicals, kitchen operating equipment (KOE), and dishwashing materials
- Coordinate waste disposal and recycling programs with Engineering and Housekeeping departments
- Collaborate with Culinary and F&B teams to support banquet setup, outlet operations, and special events
- Ensure regular maintenance and servicing of stewarding equipment and machines
- Prepare departmental reports, cleaning schedules, and maintenance logs
- Recruit, train, schedule, and evaluate performance of stewarding staff
- Enforce safety standards and proper use of personal protective equipment (PPE) in all stewarding tasks
- Optimize operational efficiency and cost-effectiveness within the stewarding department
Qualifications
- 3-5 years of experience in stewarding, with at least 1-2 years in a supervisory or chief stewarding role
- Strong leadership and team management skills
- In-depth knowledge of hygiene, safety, and chemical handling procedures
- Excellent organizational, time management, and communication skills
- Proficiency in HACCP principles and familiarity with local Vietnamese food safety regulations
- Experience with inventory management systems and cost control measures
- Ability to work effectively in a fast-paced, high-pressure environment
- Physical stamina to handle long hours on feet and occasional heavy lifting
- Strong problem-solving skills and attention to detail
- Fluency in English; knowledge of Vietnamese is a plus
- Experience in pre-opening or large-scale banquet operations is highly advantageous
- Bachelor's degree in Hospitality Management or related field preferred, but not required with equivalent experience
Additional Information
What awaits you...
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.