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Assistant Director, Food & Beverage

Banyan Tree - Dubai


Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan TreeAngsanaCassiaDhawa and Laguna, and the highly anticipated new brands of HommGarrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Job Description

As the Assistant Director of Food & Beverage at Banyan Tree Dubai, you will play a crucial role in supporting the Director of Food & Beverage in managing the Food & Beverage operations of the hotel. Your responsibilities will encompass various aspects of food and beverage management, including but not limited to overseeing restaurant and bar operations, room service, banquets, and catering events. You will support the Director of Food & Beverage in overseeing the development and implementation of departmental strategies, ensuring the execution of the brand service strategy, and driving brand initiatives forward. You will work closely with the Director of Food & Beverage to ensure the highest standards of service delivery and guest satisfaction. Moreover, you will play a pivotal role in enforcing service standard procedures by directing, supervising, and motivating staff to consistently deliver exceptional service experiences.

Operational Support:

•    Assist in the day-to-day operations of all food and beverage outlets, ensuring smooth service delivery.
•    Supervise and coordinate restaurant, bar, room service, banquets, and catering operations to maintain efficiency and quality.
•    Monitor inventory levels, order supplies, and manage food and beverage costs effectively.
Strategic Leadership:
•    Ensure execution of brand service strategy and initiatives.
•    Meet or exceed the needs of the brand's target customer while maximizing financial performance.
Developing and Executing Food and Beverage Strategy:
•    Collaborate with direct reports to develop promotions, food and wine pairings, menu items, and presentations.
Leading Food and Beverage Teams:
•    Review business opportunities and troubleshoot potential challenges.
•    Facilitate regular communication among food and beverage staff.
•    Maintain appropriate staffing levels and provide necessary training to new hires.
•    Ensure consistent administration of property policies and disciplinary procedures.
•    Set expectations for service behaviours and hold leadership team accountable.
•    Address employee concerns promptly and effectively.
Guest Relations:
•    Interact with guests to ensure satisfaction and address any concerns or issues promptly.
•    Implement strategies to enhance guest experience and exceed their expectations.
Compliance and Standards:
•    Ensure compliance with health, safety, and sanitation standards in all F&B outlets.
•    Uphold brand standards and service procedures to maintain consistency and quality.
•    Monitor and enforce adherence to all applicable regulations and licensing requirements.
Financial Management:
•    Assist in budget preparation and monitoring to achieve financial targets.
•    Analyze financial reports and identify opportunities to optimize revenue and control costs.
•    Implement measures to maximize profitability while maintaining service excellence.


•    Bachelor's degree in hospitality management or related field. 
•    Minimum 3 years of progressive international leadership experience in managing large-scale food & beverage operations in a luxury hotel environment, acquired from working in key cities/resort destinations globally.
•    Previous working experience in a truly global work environment is essential.
•    Strong leadership, interpersonal, communication, and negotiation skills.
•    Excellent financial management abilities.
•    Ability to motivate and develop teams.
•    Creative thinking and problem-solving skills.
•    Knowledge of food and beverage trends and industry best practices.
•    A passion for delivering exceptional customer service.
•    Ability to work effectively and contribute in a team.
•    High degree of professionalism with sound human resources management and business acumen capabilities.

Additional Information

As part of our commitment to your growth and success, we ensure you receive the necessary support, training, and leadership throughout your journey with us. You'll have the opportunity to participate in leadersip training and development programs aimed at honing your skills and enhancing your expertise in luxury hospitality space.

* these questions are a must