Restaurant Manager – Lotti’s

Company Description

We’re looking for a Restaurant Manager with energy, personality and charm to join our team at Lotti’s. Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.

Lotti's is our buzzing neighbourhood restaurant. The menu features an internationally inspired brasserie style cuisine with fresh, locally sourced ingredients. During the day, Lotti's is a place to meet, relax or work, and from Friday to Sunday the bar plays host to local DJ talent.

More about us…

Once the Mayor’s home, now our home, on Amsterdam’s Herengracht canal. The Hoxton, Amsterdam houses 111 rooms, The Apartment, our meetings & events concept, and our all-day restaurant & bar, Lotti’s.

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Whats in it for you…

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 25 days holiday (plus bank holidays) and pension.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

Job Description

What you'll do...

• Both guest and team experience will be at the heart of all you do for Lotti’s as well as the lobby all day dining area, Room Service and The Apartment – our unique meetings and events concept.
• Drive revenue through well planned initiatives and incentives, alongside a strong understanding of guest bookings.
• You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership.
  Have a firm grip on the P&L and take ownership over the costs of the restaurant business and payroll, always striving to find efficient solutions whilst keeping the quality high and the experience top notch.
• Work closely with Director of F&B and Head Chef so that front of house and back of house are working smoothly, hand-in-hand.
• Organise onboarding for new team members and continuous development opportunities.
• Work with the whole F&B team to ensure proper food presentation and proper food-handling procedures.
• Know your product and systems inside out.
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.

Qualifications

What we're looking for…

• Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment.
• Proven track record managing a large FOH team.
• A true passion for service whilst maintaining the integrity of our brand standards.
• Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX.
• You’re looking for a place where you can be you; no clones on the floor here.
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.