General Manager – The Hoxton Lloyd

Company Description

We are seeking an experienced General Manager for The Hoxton Lloyd.

The Hoxton Lloyd offers 136 bedrooms, including new room categories for The Hox, as well as a spacious ground-floor restaurant, large outdoor terrace, vibrant bar, and The Apartment – our unique meetings and events concept. Breman Brasserie, an all-day restaurant, blends European and South American cuisine in a setting that honors the Lloyd building’s rich history, complemented by a bar serving classic cocktails and New World wines. Barbue, a cocktail bar by renowned mixologist Renato Giovannoni, is set in the former ticketing office and tells a story of cultural exchange through Argentinian-inspired, Italian-accented drinks, music, and hospitality, celebrating the legacy of migration through this iconic Amsterdam landmark.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

 What's in it for you...

• Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
• A competitive package and plenty of opportunity for development.

Job Description

What you’ll do…

• Take full responsibility for the commercial success and overall performance of the property; from P&L, through to budgets, through to planning and forecasting (and re-forecasting).
• Lead by example in creating a brilliant experience for our guests that exceeds their expectations and builds a great reputation for our properties.
• To achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.
• Make sure our brand standards are properly brought to life and to think outside of the box in how we ground the brand in the local market.
• Make our own people a real focus, creating an environment where they feel supported, have opportunities to grow, and enjoy what they do!
• Play a key role in managing the relationship with the central teams and owners.

Qualifications

What we’re looking for…

• A strong hotel operator with local and international experience.
• Comfortable handling all commercial aspects, including F&B, and able to strike the balance between commercial decisions and doing what’s right for the brand.
• Passion for providing great guest experiences, rooted in high-quality service that feels natural.
• Someone who leads from the front – you’re only as good as your team, know how to set standards, and motivate & develop those around you.
• Good market & industry knowledge and connections that you can use to make sure the brand makes an impact.

Additional Information