Nightlife Host

Company Description

Black Lacquer is a contemporary underground cocktail bar where eclectic music is celebrated and the same singular approach is taken to the sound as to the drinks. Whatever the time or day, Black Lacquer always delivers top-notch hospitality. The cocktail list is complemented by a curated list of sake and shochu, Japanese draft beer, and a selection of wine and Champagnes, with house-made non-alcoholic sodas rotated with the seasons.

Elevating bar food beyond the usual fare, Black Lacquer serves inspired Japanese small Izakaya-style plates designed to be eaten with the hands and shared.

Black Lacquer is part of Hyde London City, marking the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller.

Job Description

We’re on the lookout for a Host to be the welcoming face that sets the tone for our guests’ bar experience. As a host, you'll greet guests, manage reservations, and ensure a smooth flow of service in the bar.

What you’ll do…

• Set the stage for a truly memorable Hyde experience for our guests, handling any questions and helping out with requests.
• Take reservations over the phone, handle cash and card payments and occasionally help out the team on the floor.
• Stay ahead of the beat, anticipating needs and proactively providing solutions so that our guests’ expectations are not only met but exceeded.

Qualifications

What we’re looking for…

• Previous experience in a busy Front of House role; you genuinely care about making people feel welcome and looked after.
• Nothing is an issue for you - you know what our guests want even before they do.
• You’re looking for a place where you can be you; no clones in suits here.
• Passionate about creating memorable experiences for others, be they guests or colleagues.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

• Opportunity to take party in an amazing opening team, Hyde is doing it differently.
• 28 days holidays (inclusive of bank holidays), pension and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• Treat yourself with lots of retail & hospitality perks through our partners.
• Goes without saying, but we’ll feed you during your shift.
• Extra time off to volunteer with one of our partner charities.
• Cycle to work scheme.
• The chance to make your mark in a fast-growing Brand.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.
• Excellent discounts across the entire Ennismore family of brands.

Hyde is an equal opportunity employer.  We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.