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Tech Coordinator

London, UK

We're looking for a Tech Coordinator to join the team at The Hoxton! Reporting to the Head of Technology for The Hoxton, you’ll be essential in running the day to day IT operations of our Hotel/Co-working space The Hoxton Southwark.

This is an influential role in the Tech team here and we’re looking for an experienced individual who relishes the opportunity to really take ownership of all things Tech whilst keeping us secure and thinking about best practise. 

What you'll be doing...

  • IT Projects
  • Managing complex IT projects through to completion – Systems Implementations, integration
  • Recommending and implement new technologies based on market leading trends
  • Managing and leveraging third party support to deliver the projects

  • Security
  • Ensuring that we are GDPR and PCI compliant from a networking perspective
  • Thinking about how we can further improve network and application security as we scale the business
  • Designing and managing complex network environments with multiple points of interconnectivity and WAN links

  • Server / Workstation Management
  • Understanding how to manage multiple endpoints with many different OS flavours
  • Managing multiple servers across the site, Windows Server 2008 R2 – 2019
  • Working with Meraki/JAMF MDM to manage multiple endpoints
  • Patch Management for Servers & Workstations
  • Build Management, including laptop, desktop and upgrades

  • Management
  • Ensuring that IT issues are solved quickly by either the available team members or third party support
  • Ensuring that all Systems are well managed (Administration/Patching/Upgrades)
  • Involvement in the yearly budget process, differentiation between CAPEX/OPEX
  • Assisting with new starter and leaver process when needed
  • Overseeing mobile phone contract management with HOD's

What we're looking for...

  • Previous experience in IT Management across multiple sites
  • Basic Networking - TCP/IP, DHCP, DNS, VLANs etc.
  • Experience with a wide spectrum of Tech kit from phone systems to firewalls and beyond
  • Enthusiastic about Tech and developments in the Tech world
  • Keen to take ownership of and pride in your work; a roll-up-your-sleeves attitude to seeing work through and delivering results
  • Creating an atmosphere where people can be productive, authentic to who they are and enjoy what they do
  • Highly organised and detail orientated; someone you can rely on to know the answers, or where to find them
  • Enthusiastic, confident and warm; you want to be part of a team that works hard, supports each other and has fun with it along the way

What's in it for you...

  • Competitive salary
  • 25 days holidays (plus bank holidays), pension, life insurance
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
  • It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners
  • Enjoy a free night at The Hoxton and a meal for two when you first start with us
  • Excellent discounts across the Ennismore family for you and your nearest and dearest
  • Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
  • Lots of opportunity to progress and switch it up as part of a global family of brands
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
  • Extra time off to volunteer with one of our partner charities
  • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
  • Enhanced family leave for when you’re expanding your family
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
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