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Tech Coordinator

London, UK

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We're looking for a Tech Coordinator to join the team at The Hoxton! Reporting to the Head of Technology for The Hoxton, you’ll be essential in running the day to day IT operations of our Hotel/Co-working space The Hoxton Southwark.

This is an influential role in the Tech team here and we’re looking for an experienced individual who relishes the opportunity to really take ownership of all things Tech whilst keeping us secure and thinking about best practise.

What you'll be doing...

IT Projects

Managing complex IT projects through to completion – Systems Implementations, integration
Recommending and implement new technologies based on market leading trends
Managing and leveraging third party support to deliver the projects

Security

Ensuring that we are GDPR and PCI compliant from a networking perspective
Thinking about how we can further improve network and application security as we scale the business
Designing and managing complex network environments with multiple points of interconnectivity and WAN links

Server / Workstation Management

Understanding how to manage multiple endpoints with many different OS flavours
Managing multiple servers across the site, Windows Server 2008 R2 – 2019
Working with Meraki/JAMF MDM to manage multiple endpoints
Patch Management for Servers & Workstations
Build Management, including laptop, desktop and upgrades

Management

Ensuring that IT issues are solved quickly by either the available team members or third party support
Ensuring that all Systems are well managed (Administration/Patching/Upgrades)
Involvement in the yearly budget process, differentiation between CAPEX/OPEX
Assisting with new starter and leaver process when needed
Overseeing mobile phone contract management with HOD's

What we're looking for...

Previous experience in IT Management across multiple sites
Basic Networking - TCP/IP, DHCP, DNS, VLANs etc.
Experience with a wide spectrum of Tech kit from phone systems to firewalls and beyond
Enthusiastic about Tech and developments in the Tech world
Keen to take ownership of and pride in your work; a roll-up-your-sleeves attitude to seeing work through and delivering results
Creating an atmosphere where people can be productive, authentic to who they are and enjoy what they do
Highly organised and detail orientated; someone you can rely on to know the answers, or where to find them
Enthusiastic, confident and warm; you want to be part of a team that works hard, supports each other and has fun with it along the way

What's in it for you...

Competitive salary
25 days holidays (plus bank holidays), pension, life insurance
A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
Treat yourself once in a while with lots of retail & hospitality perks through our partners
Enjoy a free night at The Hoxton and a meal for two when you first start with us
Excellent discounts across the Ennismore family for you and your nearest and dearest
Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
Lots of opportunity to progress and switch it up as part of a global family of brands
Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
Extra time off to volunteer with one of our partner charities
Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
Enhanced family leave for when you’re expanding your family
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

1. Full name *

2. Email *

3. Current location

4. Phone *

5. Across The Hoxton, at every level, in every community and every step of the way, “we’re in it together” means everything to us. Describe what it means to you? *

6. Over the last year (and during the pandemic), how have you spent your time, what have you made your priority and what did you learn about yourself? *

7. Imagine it is the end of your day, it is rush hour, you need to get the train home, you are on a packed platform with everyone else, what do you do? *

8. We believe in making a positive impact for our guests and colleagues, what do you believe are the key ingredients to delivering great service and experiences for our guests and each other? *

9. How did you hear about this role? *

10. If you have been referred by an existing employee, please let us know their name below.

11. Do you have the right to work in the UK? *

12. Optional Upload (e.g., CV or Cover Letter) . We accept .pdf, .doc, and .docx formats.

13. We know that applying for a new role can sometimes seem overwhelming and make people feel nervous, which is why we’re committed to making our recruitment process as inclusive as possible by doing everything we can to make you comfortable. If there is anything we can do that would allow you to be yourself and really shine throughout the process, then please let us know.

* these questions are a must

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Tech Coordinator

London, UK

What you'll be doing...

What we're looking for...

What's in it for you...

Please email jointheteam@ennismore.com to explore other opportunities