Take me back

Housekeeping Supervisor

The Gleneagles Hotel, PH3 1NF, Auchterarder
Come and join us...
 
At Gleneagles we’re united in our values, no matter where we work; we demonstrate a true sense of pride in all that we do, we operate collaboratively as one team, we’re warm and thoughtful in our make-up, and our spirit of adventure ensures our product and concepts remain fresh and relevant.
 
Diverse, ambitious and welcoming, we have an inherent desire to create unique and incredible experiences for both our guests and our people; we work hard, get stuck in and have fun.
 
One of Scotland’s finest and most iconic 5-star hotels and country estates, we are currently seeking a highly motivated, guest focused and passionate Housekeeping Supervisor to join our Accommodation Services team.
 
We’re one of the largest teams on the estate, dynamic and always working hard to achieve the highest possible standards in all that we do; our aim is to exceed our guests’ expectations.  We work front of house, so in addition to our specific cleaning knowledge, we’re great communicators, with outstanding attention to detail.
 
Our rooms are as glorious as the landscape that frames them, all with 5 star luxury. Each is individually inspired by the mountains and meadows, rivers and lochs of the Perthshire countryside. From the grandest room in the house, the Royal Lochnagar suite, to our individually designed Estate Suites, all offer the perfect mix of homeliness and glamour. 
 
We are open to having a conversation with you around flexible working.
 
Be part of ‘Our Glorious Playground...
 
When Gleneagles first opened its doors in 1924, this magnificent countryside estate in the heart of Scotland was described as a “riviera in the Highlands”.
 
Today, as a member of the Leading Hotels of the World, Gleneagles continues to offer an unrivalled array of attractions, including: luxury accommodation, some of the best dining experiences in Scotland, three championship golf courses, an award-winning spa and an exhilarating array of outdoor activities.
 
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role:

  • You’ll assist and supervise your own mighty team of Accommodation Services Attendants
  • Attending and participating in daily and monthly meetings for preparation, you’ll have a key role in the set up and service of the Hotel, maintaining and continually improving the standards and quality of our service and exceeding guest expectations
  • Ensuring operating costs are managed effectively, you’ll have responsibility for stock take completion and stock ordering in the most organised and efficient ways
  • Always warm and thoughtful, you and your team will make sure all customer requests and queries are responded to promptly, effectively and professionally
  • You’ll check all areas before, during and at the end of each shift, ensuring our sky high standards are maintained; you’ll also carry out daily maintenance and cleanliness checks across all areas of both guest and colleague facing areas
  • Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us 5 star in every way

The kind of person we're looking for:

  • You have strong previous experience within a similar role, ideally within the Hospitality industry
  • Well organised, punctual and willing to work a flexible schedule, you’re approachable, helpful and self-motivated
  • You have a strong grasp of English language, both written and spoken, as you'll be working front of house, completing a variety of documentation, recording events on a regular basis and interacting with our guests
  • You're highly motivated and possess an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
  • You have a positive “can do” attitude to solving problems in a professional and courteous manner; as well as excellent personal presentation, hygiene and grooming standards
  • You're a strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
  • You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you...as well as a competitive salary of £11.21 per hour and investment in your personal development, you will have the opportunity to enjoy a huge variety of perks and discounts:

  • 30 days holiday (including bank holidays) increasing with service
  • Pension Scheme
  • Life Insurance
  • Discounted hotel stays at Gleneagles and Hoxton Hotels
  • Personal membership to Perkbox, an employee perk platform offering a huge variety of discounts, a free Café Nero each week, and a cinema ticket each month, with our compliments
  • Free ‘pay day’ lunch and monthly drinks offers
  • Refer a friend scheme
  • Volunteering day with a charitable partner of your choice
If you are our next Housekeeping Supervisor, please forward your most recent CV to us today.
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