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Waiter

Rixos - Jeddah

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Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. 

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.

Job Description

      • To provide a courteous, professional, efficient and flexible service at all times, following Rixos Standards of Performance.
      • To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
      • To carry out any other reasonable duties and responsibilities as assigned.
      • To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.
      • To perform opening and closing procedures established for the place of work as assigned.
      • To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
      • To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
      • To ensure that the place of work and surrounding area is kept clean and organized at all times.
      • To handle guest enquiries in a courteous and efficient manner.
      • To establish a rapport with guests maintaining good customer relationship.
      • To monitor operating supplies and reduce spoilage and wastage.
      • To report guest complaints or problems to Managers if no immediate solution can be found and assure follow up with guests.
      • To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
      • To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
      • To provide friendly, courteous and professional service at all times.
      • To maintain good working relationships with colleagues and all other departments.

Qualifications

  • Previous hospitality experience.
  • Excellent communication skills.
  • Strong customer service skills required.

Additional Information

What we offer....

  • An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
  • The opportunity to challenge the norm and work in a creative and rewarding environment.
  • Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
  • Great discounts on the entire Ennismore family.
  • Many opportunities to progress and change as part of a global family of brands.
  • Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

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