Head of Technology – The Hoxton & Working From_
London, UK
Company Description
Ennismore is a creative hospitality company with a global collective of entrepreneurial and founder-built brands with purpose at their heart. Made up of three business units, comprising 15 brands; 130 operating hotels and resorts, with over 140 in the pipeline; 76 iconic venues, and over 300 restaurants and bars.
Ennismore puts innovation at the centre of everything it does, with four dedicated in-house specialist studios, a creative studio of interior and graphic designers, a digital product and tech innovation lab, and a partnerships and collaborations unit.
Ennismore is committed to positively impacting the world, with a key focus on creating inclusive communities among its teams and in the places, it calls home.
Job Description
We are looking for a Head of Technology, The Hoxton & Working From_ to join our team, reporting to the Head of Hotel Technology for Ennismore
This is a key role in the Tech team here and we’re looking for an individual who relishes the opportunity to really take ownership of all thing’s hotel & coworking tech whilst keeping us secure and thinking about best practise.
What you’ll do…
- Be responsible for the IT and Technology globally for The Hoxton and Working From_ brands
- Work with the Head of Technology, Ennismore and the Group EVP of Technology to set and enforce the roadmap for technology and the standards within the brands
- Be a representative for the brands – e.g. attending GM conferences, communicating plans out to leaders of the brands and acting as an ambassador for the wider Ennismore technology team
- Work with the group’s parent company, Accor, to ensure that IT support is delivered
- Manage the brand’s relationship with vendors and technology partners
- Manage a team of highly capable and technical individuals who support the brands
- Manage technical projects from PMS migrations, vendor migrations and wider integrations to the Ennismore technology stack
- Attend project calls, give direction and guidance on the requirements of the brands
- Oversee new openings, liaising with vendors and partners to ensure delivery of IT on site
Qualifications
What we’re looking for…
- Previous experience with managing the technology of multiple hotels at brand level
- Previous experience with standard hotel technology – PMS, POS, network providers, etc
- A solid understanding of network topology, traditional IT infrastructure and IT security
- Experience of assisting in the support of the wider hotel application ecosystem – e.g. CRS, CRM & above property applications
- Experience in managing a technical team
- Comfortable presenting and speaking to senior leaders within the business
- Keen to take ownership of and pride in your work; a roll-up-your-sleeves attitude to seeing work through and delivering results
- Creating an atmosphere where people can be productive, authentic to who they are and enjoy what they do
- Highly organised and detail orientated; someone you can rely on to know the answers, or where to find them. Enthusiastic, confident, and warm; you want to be part of a team that works hard, supports each other and has fun with it along the way!
- You’re looking for a place where you can be you; no clones in suits here
- You’re not precious. We leave our egos at the door and help get shit done
- You’re up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
- 25 days holiday (and bank holidays), pension and life insurance
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- Treat yourself with lots of retail & hospitality perks through our partners
- Extra time off to volunteer with one of our partner charities
- Cycle to work scheme
- Enhanced Family Leave
- Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
- Great discounts across the entire Ennismore family
- A competitive package and plenty of opportunity for development.
