Spa Supervisor (Vietnamese local)
Rixos - Phu Quoc
Company Description
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
- Supervise spa therapists and attendants during daily operations.
- Ensure smooth scheduling of treatments and staff assignments.
- Handle guest feedback and resolve service issues professionally.
- Monitor cleanliness, hygiene, and service standards.
- Train and guide spa team members.
- Coordinate inventory control and ordering of spa supplies.
- Assist in achieving spa revenue and retail sales targets.
- Prepare operational reports and maintain records.
Qualifications
- Certificate or diploma in Spa Therapy, Hospitality, or related field preferred.
- Minimum 3 years in spa or wellness operations.
- Strong leadership and communication skills.
- Good organizational and problem-solving abilities.
- Knowledge of spa software and booking systems preferred.
Additional Information
- The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.
