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Floor Manager

London, UK

We are looking for a Floor Manager to be part of our team at The Hoxton, Southwark.

The Hoxton, Southwark is only a skip & a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground-floor restaurant, bar and terrace, The Apartment (our unique meeting & events space, a stunning roof-top restaurant and bar with indoor and outdoor seating plus our brand-new coworking space spread over six floors.

What you’ll do…

  • Ensuring the restaurant/bar area are H&S compliant for each shift
  • Run the daily briefing for the restaurant/bar team
  • Coordinating and running the reservations system
  • Drafting Floor plan based on covers
  • Supporting the Restaurant AGM and Restaurant GM with Food & Beverage stock; ordering, stock counts
  • Support the Restaurant AGM on training of wine, food and beverage menus
  • Cash handling and daily reporting of revenues as per hotel SOP’s
  • Labour scheduling
  • Responsible for the service on the floor and bar
  • Responsible for the safe opening and closing of the restaurant
  • Working with the culinary team on menus, service and product availability

What we’re looking for…

  • H&S certified
  • Personal licence holder
  • Must have good management skills, to support with the daily management and training of the team
  • 3 years’ experience in R&B, with bar experience
  • P&L knowledge
  • Systems knowledge, EPOS, reservations, payroll, stock and Excel
  • Running the reservations book
  • Knowledge of R&B within the market
  • Experience of service in all areas of restaurant disciplines
  • Ensure adherence to all relevant health, safety and hygiene standards
  • Ability to assist in the completing of food hygiene documents and writing environmental health reports

What’s in it for you…

  • 28 days holiday (inclusive bank holidays), pension and life insurance
  • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
  • Treat yourself once in a while with lots of retail & hospitality perks through our partners
  • Goes without saying, but we’ll feed you during your shift
  • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
  • Lots of opportunity to progress and switch it up as part of a global family of brands.
  • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work

* these questions are a must