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Sales Executive

Rixos Gulf Hotel Doha | Ras Abu Aboud Street, Doha, Qatar


Company Description

The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Sales Executive and build your career with us.

    Job Description

    The main job responsibilities include but are not limited to:

    • Communicates all RFPs received directly from department with the Senior Sales Manager and/or Assistant Director of Sales - for advice.
    • Handles all RFP assigned by Senior Sales Manager and/or Assistant Director of Sales.
    • Prior to preparing an offer, ensure that all necessary information about the event is obtained either from account manager or client direct.
    • Prepares offer letters according to guest requirements and availability according to company standards and selling strategy.
    • Follows up on offers sent promptly and systematically and within establish parameters, negotiate rates and amend offer sent, taking all necessary actions to secure the business.
    • Maintains generating accounts through various sales activities (face to face sales calls, telephone calls, sight inspections, entertainment) jointly with Accounts Manager.
    • Maximises up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking.
    • Communicate the final details of all confirmed bookings to the Senior Sales Manager and/or Assistant Director of Sales - for the contract to be prepared.
    • Obtain client’s signature on Booking Contract in a prompt and timely fashion.
    • Maintains and updates the Sales & Catering – PMS - as per company standards.
    • Inputs all bookings, including waitlisted and inquiry bookings in the PMS as per company standards.
    • Obtains client feedback after each event verbally and through Thank You letter and Guest Questionnaire and communicate the same with all concerned.
    • Ensures that the response to any business request is actions within 24 working hours.
    • Arranges or conduct site inspections of Rixos Gulf Hotel Doha.
    • Ensures that availability is checked with sister Hotels and alternative venues are recommended prior to regretting any booking.
    • Maintains close communication with the Sales Team in the negotiation process of their bookings.
    • Performs all duties & responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve position objectives.
    • Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.
    • Attends major events in hotel & city as requested by Department Head.
    • Ensures that selling strategies are adhered to during negotiations and maximises up selling opportunities whenever possible.
    • Ensures comprehensive and up to date knowledge of properties’ unique selling points, features, amenities, services and policies with special emphasis on Conference Banqueting facilities.
    • Ensures that Rixos Hotels Sales & Marketing Policies and Standard Operational Procedures are adhered to at all times.
    • To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
    • To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
    • To demonstrate pride in the workplace and personal appearance at all times when representing the Rixos hotels thus identifying a high level of commitment.
    • To adhere to Company and Hotel rules and regulations at all times.
    • Maintains professional business confidentiality.
    • Good knowledge of S&C, Microsoft Office & Microsoft Outlook. Uses technology available for reports, communication and client correspondences.
    • Flexible to adapt to sudden increase in working hours as per business needs
    • To comply with any reasonable request made by management to the best of your ability.
    • To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.
    * these questions are a must