Stewarding Team Leader

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. 

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.

Job Description

• To provide a courteous, professional, efficient and flexible service at all times, following Rixos Obhur Jeddah Standards of Performance.
• To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned place of work.
• To have a full knowledge on the usage of chemicals.
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
• To be fully conversant with all services and facilities offered by the hotel.
• To perform opening and closing procedures established for the place of work as assigned.
• To ensure that the place of work and surrounding area is kept clean and organized at all times.
• To supervise general cleaning duties as assigned by the Assistant Manager or Stewarding Manager according to the standards established in the Department Operations Manual.
• To supervise the cleaning and washing of dishes according to the established performance standards.
• To supervise cleaning and washing of pots, pans and other kitchen utensils according to performance standards.
• To handle operating equipment and kitchen equipment with care in order to reduce minimum breakages.
• To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
• To supervise that garbage runs are strictly adhered to and areas are cleaned according to the established standards.
• To strictly adhere to the opening and closing procedures established for the department.
• To have a through understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
• To ensure that the work area is kept clean and organized at all times.
• To ensure that operating supplies are used carefully in order to reduce spoilage and wastage.

• To report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
• To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
• To assist in the implementation of the various food safety and hygiene standards including HACCP and other Municipality regulations.
• Ensure that all his brigade follow the HACCP regulations and monitor regulations in collaboration with the hygiene officer.
• To undertake any reasonable tasks and secondary duties as assigned by the Assistant Stewarding Manager.

• To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
• To provide friendly, courteous and professional service at all times.
• To maintain good working relationships with colleagues and all other departments.

Qualifications

• Previous hospitality experience
• Excellent communication skills

Additional Information

What we offer....

• An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts on the entire Ennismore family.
• Many opportunities to progress and change as part of a global family of brands.
• Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.