Outlet Manager – Waterpark
Rixos - Lusail
Company Description
Rixos Qetaifan Island North
Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
Job Description
Outlet Manager
- To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow colleagues supporting Rixos Qetaifan Island North’s mission, vision, and values
- To enforce and adhere to all Qatar laws related to health & hygiene, safety & environmental policies as well as company rules and regulations
- To report any health & safety concerns or incidents to management in order to minimize risk and maintain a clean, safe and hygienic environment for all guests and colleagues
- To listen actively and respond to guest feedback as well as assess and review guest satisfaction results and trends to continuously improve and exceed guest expectations
- To help with preparations of special events when needed
- Ensures compliance with all food & beverage policies, standards, and procedures by training, supervising, follow-up and hands-on management
- To continually seek methods to control operating costs
- To ensure any broken or damaged equipment is reported and monitored effectively
- To review the accuracy of any checklists and records completed in his/her area
- To manage food and beverage inventory, ordering and stocking
- To develop services and products across the department
- To actively seek ways to maximize the revenue of the outlet
Qualifications
- Diploma in Hotel Management or Hospitality
- Food Hygiene and HACCP Certificate
- 3 years’ experience in the food and beverage or related professional area
- Minimum 2 years of supervisory experience
- Worked in a fast pace, high turnover organization
