Senior Group and Event Executive (Short Lead)

Company Description

The Hoxton Southwark The Hoxton, Southwark, the third Hoxton in our hometown of London. This London borough is known for its colourful history. Right here is where famous London pub The Prince Albert once stood. Patrons would bet on sport from their barstool, handing fistfuls of cash to the pub’s very own licensed bookie! We have 192 bedrooms, 2 restaurants- Albie & Seabird and our first Working From_ location not just in London but Europe! Albie is our all-day neighbourhood dining spot, drawing inspiration from the French and Italian Riviera. Seabird is our rooftop restaurant on the 14th floor, boasting an impressive raw bar, London’s longest oyster list and panoramic views of the city.

Albie: Albie is our all-day lobby spot where you can expect proper breakfasts and comfy seats, crowd pleasing modern dishes and a killer wine and cocktail list to see out the night.

Seabird: Enjoy panoramic views in the heart of Southwark. Featuring an array of sea-to-table offerings with Portuguese and Spanish influences.

Working From_: A desk with a view. Working From_ Southwark is located in The Hoxton, Southwark right by Blackfriars Bridge, a short stroll from Waterloo and London Bridge stations, and in good easy distance of Borough Market for your lunch break. It’s a place to come and get stuff done, with all the comforts of home but none of the distractions.

Job Description

We are currently looking for a Senior Group & Event Executive (Short Lead) to further strengthen our reactive sales team for The Hoxton London.

Working across our London portfolio comprising of The Hoxton Shoreditch, Holborn, Southwark, and Shepherds Bush you will be responsible for leading the short lead sub-division to big success.  

Working closely with the Head of GME Sales & Head of GME Planning, you’ll have experience in reactive sales and thrive in a fast-paced environment, securing new business for the cluster within a 2-28 day lead time.

What you'll do...

• Be the first line of contact for Short Lead group and event enquiries via phone and email.
• Manage one additional team member from recruitment and induction, managing workload & resource distribution through to training, development plans and reviews.
• Initiate new processes to further shape the short lead operation, observing areas for improvement and communicating with the Head of GME Sales & Head of GME Planning for support when needed.
• Create contracts, pro-forma invoices and deposit payments.
• Attend weekly M&E revenue meetings & present updates on bookings.
• Maintain sound understanding of revenue performance and budget figures, directing business to weaker need periods.
• Have a great understanding of our operation – and ensure that Hotel teams have tip-top handovers with all the details they need to deliver memorable guest experiences.
• Actively contribute to a positive team culture as part of a fast paced, growing, multi-property department.
• Build strong relationships & communication with other Hoxton teams, championing positive collaboration across multiple areas of the Business.
• Keep your thinking cap on at all times, get creative when problem solving & don’t be afraid to challenge the norm – we want your fresh ideas! 

Qualifications

What we're looking for...

• Experience working within reactive sales in groups or events within hotels, venues or private members clubs.
• Experience of using a hotel CRM system such as OPERA and/or Delphi would be an advantage.
• You’re hungry to achieve and ready for an elevated position in a large team.
• You’re able to use your initiative for independent decision making and calm under pressure.
• A people person, great at building strong and lasting relationships.
• You enjoy working at a fast pace, know how to stay organised and get the details right.
• You’re looking for a challenge and a place where you can be you (no clones in suits here).
• You’re not precious. We leave our egos at the door and help gets stuff done.

Additional Information

What’s in it for you…

• Competitive salary
• 25 days holidays (plus bank holidays), pension, life insurance and eligibility to take part in company discretionary bonus scheme.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
• It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
• Treat yourself once in a while with lots of retail & hospitality perks through our partners.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make, and thrive at work.
• Extra time off to volunteer with one of our partner charities.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.