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Room Attendant

Heritage Grand Perast By Rixos | Marka Martinovica Kotor, Perast 85336, Montenegro

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Company Description

Heritage Grand Perast By Rixos is a stunning 5 star hotel in Montenegro seaside town of Perast. With bay and mountain views, it offers 130 luxurious rooms across 4 buildings, including a palace from 18th century. Enjoy dining at Panoramic, Piazza, and Riva terraces and try some of the best Mediterranean cuisine. Indulge in the spa, gym, heated pool, and private beach dock. Experience Perast s beauty and history at Heritage Grand Perast By Rixos.

Job Description

As a Room Attendant, your primary responsibility is to maintain cleanliness and orderliness in various areas of the establishment, including guest rooms, public spaces, and offices. Operating on a roster basis, you ensure efficient and courteous service, striving for maximum guest satisfaction while adhering to the hotel's cleanliness standards. Your duties encompass cleaning, organizing, and maintaining a high level of cleanliness in designated areas. Contributing significantly to a positive guest experience, you play a crucial role in upholding the hotel's standards.

Responsibilities

  • Report for duty promptly, wearing the correct uniform and name tag consistently.
  • Provide guests with a courteous and professional service at all times.
  • Maintain a high standard of personal appearance and hygiene.
  • Ensure the hotel's cleanliness standards are consistently met.
  • Clean front and back areas within specified time frames.
  • Maintain hygienic standards in lobby, restroom, and corridor areas.
  • Vacuum carpets and empty ashtrays and urns.
  • Polish and clean furniture and fixtures.
  • Sweep, mop, scrub, wax, and polish floors.
  • Wash walls and ceilings as needed.
  • Promptly remove rubbish.
  • Clean and polish elevators.
  • Regularly clean mirrors, glass, and windows.

Abilities/Key Competencies/Skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.

 

Leading Myself

  • Positive Orientation
  • Operational Decision Making
  • Self-Development & Management

Leading Others

  • Developing an Empowered Team
  • Leading an Engaged and Diverse Team
  • Communication

Leading the Business

  • Advocating Guest Passion
  • Business Planning and Analysis
  • Business Improvement and Change

Experience/Certificates/Education

  • High school diploma or equivalent is preferred
  • Proven experience in housekeeping or a related field is a plus.
  • Knowledge of cleaning methods, materials, and equipment.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.

 

Physical Requirements:

  • Ability to lift and carry moderate to heavy loads.
  • Stamina to be on your feet for extended periods.
  • Flexibility to bend, stoop, and reach.

Qualifications

Abilities/Key Competencies/Skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s service culture to be responsive, respectful and deliver a great experience.

Leading Myself

  • Positive Orientation
  • Operational Decision Making
  • Self-Development & Management

Leading Others

  • Developing an Empowered Team
  • Leading an Engaged and Diverse Team
  • Communication

Leading the Business

  • Advocating Guest Passion
  • Business Planning and Analysis
  • Business Improvement and Change

Experience/Certificates/Education

  • High school diploma or equivalent is preferred
  • Proven experience in housekeeping or a related field is a plus.
  • Knowledge of cleaning methods, materials, and equipment.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.

Physical Requirements:

  • Ability to lift and carry moderate to heavy loads.
  • Stamina to be on your feet for extended periods.
  • Flexibility to bend, stoop, and reach.

Additional Information

Rixos Hotels & Resorts is committed to Talent, Growth and Value Creation. We understand that these objectives cannot be achieved without great people who create and support work environments designed to produce exceptional results. While we have great expectations of you, we are aware that you, in turn, will have expectations of our company as an employer. This is our commitment to you.

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