Director of People & Culture

Job Description

Director, Talent & Culture

We are looking for a dynamic leader who is truly passionate about all aspects of human resources operations, and who has a strategic vision, and an exceptional ability to drive results for both employees and the brand, to communicate effectively, and to inspire others.

What you will be doing:

• Lead and oversee the day-to-day operations of the Talent & Culture Department and collaborate with senior leadership on the implementation of the human resources strategy
• Promote positive employee relations through an environment that encourages open communication, trust, mutual respect, and fun
• Play an integral role in the Executive Committee, with a particular emphasis on coaching, support, employee relations, and overseeing all aspects of administration and reporting
• Provide Human Resources strategic support to the Executive Committee and implement policies and procedures in alignment with the company's mission and values
• Empower and assist departmental Leaders and Senior Managers with the development of specific action plans to address issues and concerns identified in employee feedback
• Oversee the administration of human resource programs including, but not limited to, compensation, benefits, and leaves; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
• Collaborate on the development of annual Talent & Culture budget and manage day-to-day expenses, month-end reporting, and forecasting of Talent & Culture accounts
• Conduct research and analysis of organizational trends including review of reports and metrics from the organization’s human resources information system (HRIS) and talent management system
• Oversee and manage all recruitment in accordance with company policies and procedures
• Monitor and ensure the organization’s compliance with federal, state, and local employment laws and regulations, and recommended best practices; review and modify policies and practices to maintain compliance
• Challenge the status quo on how we can improve the way we do things to create an even better guest and employee experience
• Handle discipline and termination of employees in accordance with company policy
• Empower and assist with all employee events
• Champion committees such as Employee Recognition and Diversity Equity & Inclusion
• Ensure compliance with Accor/Fairmont policies and local legislation in all aspects of the human resources function. Conduct appropriate audits
• Consistently offer professional, friendly and engaging service
• Other duties as assigned

Qualifications

• Bachelor's Degree preferred
• Minimum of 3 years of Human Resources Management experience
• Previous experience in hospitality setting an asset
• Extensive knowledge of all aspects of HR operations
• Excellent communication skills
• Ability to train and develop leaders
• Good budgeting and forecasting ability, with business acumen
• Knowledge of expense management
• Excellent people skills