Operations Manager (M/F/NB)

Company Description

💛 JO&JOE is a hybrid brand created in 2017 that combines the comfort of a hotel and the conviviality of a youth hostel around a bar and restaurant with a strong identity, an offbeat, surprising, sometimes impertinent tone while remaining inclusive and open to all. We offer a new experience of living together to couples, families, friends on vacation or work colleagues on business trips.

The JO&JOE concept offers affordable, home-style catering and a range of events orchestrated by a passionate, multi-cultural team. Embracing a generational philosophy of sharing, spontaneity and enthusiasm for engaging with the world, JO&JOE is open to all and is the meeting point for like-minded travelers and locals.

JO&JOE's vision is to expand across Europe and the world's major gateway cities.

Our conviction: travel is not a question of means, but of open-mindedness and the desire to meet new people.

JO&JOE is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.

The JO&JOE adventure is just beginning, and more destinations are planned for the coming years. So, join us!

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Our commitment to diversity and inclusion:

JO&JOE is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.

Job Description

We are looking for our Operations Manager for our future JO&JOE Budapest 🏨, which is due to open in 2025.
Come and write a page in the history of JO&JOE 📖, by being part of the opening team! The Operations Manager will be responsible for assisting the General Manager especially with all aspects of the Room Division 🛏️.

Why you? 🤔

🔥 None of these missions will scare you:  

Mission 1: To inspire your team to create a positive and stimulating environment based on participative work. 💪

Mission 2: To provide JO&JOE customers with an exceptional experience through the welcoming, friendly and fun atmosphere you create. 🌟

Mission 3: Develop special relationships with customers and local businesses to leave them with a positive impression of the JO&JOE experience. 🤝

Mission 4: To guarantee the quality of our accommodation and a smooth execution with other departments. 🏆

Mission 5: To ensure the profitability of JO&JOE through revenue generation and cost control. 💰

Mission 6: To assist the General Manager in analysing sales figures and controlling expenditure. 🔍

Qualifications

Qualifications

🚀 Because you’ve got it in you:

• You have proven experience in hotel and/or hostel operations, and a successful one in Rooms Division.
• You are a master orchestrator in delivering an unforgettable experience for our customers. 🎯
• You have the ability to adapt to any challenge, while remaining calm in a fast-paced environment with a high customer flow. 😌
• You know how to manage, but also how to identify talent and develop it! 🌱
• You want to be at the heart of the action with your team, and not always alone at your desk.
• You are fluent in Hungarian, and you have a good level of English.

YOUR LITTLE EXTRAS ARE:

• You're a hands-on person who's not afraid to roll up your sleeves.
• You develop talent with the aim of supporting the JO&JOE Group's growth.
• It's not just the figures that drive you, your team and your customers are a priority. 👥

Additional Information

We're sure you know the song 🎶

First verse: We'll schedule an initial phone call with our Recruitment team if your application fits our beat.

Chorus: After a successful phone interview, your future boss and the JO&JOE Recruitment & Training Director, give you an appointment! Be strong!

Last verse: Naturally, you'll hear back from us whether it's 👎 or 👍.