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In Room Dining – Order Taker

25hours Hotel Dubai One Central | Trade Centre Street, PO Box 9895 Dubai, UAE

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Company Description

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

COME AS YOU ARE & JOIN THE  25h TRIBE.

Job Description

How does your working day look like …

  • Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
  • To answer phone within 3 rings and follow phone etiquette according to 25hours standards.
  • Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request.
  • To provide high standard of quality and follow-up to ensure proper delivery time on time as well as speedy service.
  • To ensure that all operating standards are well understood in order to achieve the level of service established in the Departmental Operations Manual.
  • To ensure that the room service area is kept clean and organized at all times.
  • Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc.
  • Perform tasks as per instructions from the immediate supervisor and as per duty schedule.

Qualifications

Your personality counts more than your CV …

  • You’ve completed a hotel & catering course, and have gained experience in a bar
  • You can motivate your fellow staff and take joint responsibility for planning staff duties and organising the bar.
  • You’re keen to work in a bar and gain your first experience there.
  • You’re not just bringing your abilities, but also your character

Additional Information

What’s in it for you …

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more...
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