Director of Revenue

Company Description

SLS Baha Mar welcomes you to an unforgettable journey where every moment is a testament to the art of hospitality. We are a playground for the mischievous, a haven for those seeking the allure of grandeur, and a place where you can truly feel alive. 

We have an exciting job opportunity to join our Revenue Management team as a Director of Revenue at SLS Baha Mar, Nassau, The Bahamas.

JOIN THE ENNISMORE FAMILY TODAY!

Job Description

JOB OVERVIEW

As a member of the Executive Team of the assigned hotel, the Director of Revenue is responsible for utilizing data sets to drive hotel revenue optimization across the customer segments of transient, group, and contract business. Through market segmentation data, source contribution analysis, daily pick-up reports, and pace summaries, the position will monitor and evaluate market demand trends to optimize room revenue and profitability. This position will also lead the weekly Commercial Strategy Meetings and be accountable for accurate forecasting. Additionally, this role will implement sales strategies and rate and inventory restrictions, conduct analyses, and make solid strategy recommendations to exceed revenue goals and budgets. . ACCOR based RM experience is an asset and having utilized and worked with multiple CRS, RMS, and BI Tools. Responsible for developing the annual rooms revenue and Business Plan with Sales & Marketing and achieving the KPI’s established.

MAIN FUNCTIONS

• Maintain appropriate yield controls to maximize the hotel revenue from in all distribution channels.
• Monitor and evaluate market demand trends, ensuring all rates are loaded and inventory maintenance is correct in all systems (IDeaS, OPERA and other related).
• Ensures accurate preparation and analysis of market segmentation reports, production reports, source contribution analysis, daily pick-up reports, and pace summaries.
• Coordinate various activities to further enhance revenue potential.
• Leads weekly revenue management meetings.
• Refine strategies to increase RevPAR Index (RGI) and achieve Budget and Forecast goals for the hotel.
• Conducts audits to guarantee sell strategy is set correctly in all channels.
• Motivate and develop Revenue Manager/Analyst skills.
• Ensure staff is effectively managing all distribution channels (OTA’s, brand.com GDS, IDS, CRO).
• Work with Front Office to optimize upsells and sell out days.
• Leads the price positioning, and distribution for all market segments for the hotels with input from Regional Director of RM or VP.
• Provides recommendations to improve effectiveness of the revenue management process.
• Communicates Ennismore brand initiatives, demand and market analyses to hotel management and other stakeholders.
• Leads the annual budgeting and pricing process.
• Accountable for accurate forecasting to within +/- 3% for hotels.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.

• Attend mandatory meetings including divisional meetings, staff meetings, etc.
• Participate in community events and ensure corporate social responsibility goals of the company are met.
• Utilize traditional software programs such as Microsoft Office (Word, Excel, Outlook, and PowerPoint), ADP, Open Table and any departmental specific systems used.
• Complete other duties as assigned by the Ownership, Hotel, or Corporate Office.
• Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards.

OTHER DUTIES

• Assimilate into Ennismore’s culture through understanding, supporting, and participating in all immersion elements. Demonstrate working knowledge of the service standards.
• Regular attendance in conformance with the standards (which may be modified from time to time), is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.

Qualifications

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Four-year college degree from an accredited institution; bachelor’s degree in hospitality management, Business Management, or similar discipline preferred.
• Minimum of 3 years of progressive revenue management experience in a full-service property; and with a proven track record of delivering market-leading results and innovative solutions.
• Must possess superior analytical and people skills; sound knowledge of the discipline of Revenue Management; in-depth knowledge of reservations, sales, and marketing, including the Global Distribution Network; working knowledge of hotel financial statements; and excellent writing/presentation skills.
• Must also be proficient in the use hotel PMS, CRS, and RMS systems.
• Extensive knowledge of forecasting and interpreting/analyzing results to plan and conducting budgetary analysis.
• Extensive knowledge of sales skills, revenue management, recruiting, supervising, training, and motivating managers.
• Demonstrated ability to understand customer requirements and translating these into revenue solutions.
• Ability to be assertive and persuasive without being aggressive.
• Ability to quickly evaluate alternatives and decide on a plan of action.
• Strong organizational skills including follow up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
• Considerable skill in math and algebraic equations.
• Must be able to effectively communicate with all levels of an organization.

Additional Information

LOCATION:

Will be based within the region, with travel required to the Hotels, Corporate offices, other hotels, or for Conferences.

NOTICE

• The hospitality business functions seven days a week. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
• Upon employment, all employees are required to fully comply with SLS rules and regulations for the safe and efficient operation of the facilities. Employees who violate restaurant rules and regulations will be subject to disciplinary action, up to and including termination of employment.
• This document reflects the job content at the time of writing and will be subject to periodic change in the light of changing operational and environmental requirements. Such changes will be discussed with the jobholder and the job description amended accordingly.