People & Culture Coordinator

Company Description

We’re looking for a people-loving, culture-championing Coordinator - scarily organised, eagle-eyed on the details, and an elite-level plate spinner - to join us at The Hoxton, Edinburgh.

Reporting to the People & Culture Manager, you’ll be responsible for supporting the daily people operations and you’ll gain HR experience in a fast-paced company, supporting people from a variety of backgrounds. Our people team are a creative and ambitious bunch, and you’ll get to work on projects and initiatives all across the employee journey.

We’ve opened our doors in Edinburgh’s charming West End - our very first Hox in Scotland. Set across 11 beautiful Georgian townhouses, we’re home to 214 bedrooms, a lively open lobby and bar, an all-day Italian trattoria Patatino, a retro-inspired cinema, a flexible and super-size event space called The Get Together, and The Apartment – our unique signature spot for meetings, private dinners and memorable gatherings.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Job Description

What's in it for you...

• Become part of a team that’s very passionate about creating great hospitality experiences.
• Competitive salary.
• 29 days holiday (including bank holidays), pension and life insurance.
• Food on us during your shift.
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
• Time off to volunteer with one of our partner charities.
• Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
• Excellent discounts across The Hoxton and the global Ennismore family.

What you’ll do…

• You will be the first point of contact for our teams when it comes to general questions and requests, fulfilling a key support role within the people team.
• Manage the administration of all core touch points throughout the employee journey.
• Manage and maintain our holy grail, the people tracker.
• Work with the team on managing our various people platforms.
• Support with running various reports from holiday accruals to headcount.
• Support the team with recruitment needs, CV pre-screening and telephone screening.
• Support talent attraction from advertising on The Hoxton website and local recruitment job boards and keeping our recruitment system up to date.
• Play a big part in making sure our newbies have a great joining experience; from arranging their starter paperwork to setting up their tech, helping out with our group inductions and checking they’re settling in well.
• Support with related activities such as room set ups, training coordination and bot/poster creation.
• Fun-time Friday, get togethers? That’s your domain. You arrange the regular events that everyone looks forward to.
• Get involved in the team activities.

What we’re looking for…

• Individuals. You’re looking for a place where you can be you; no clones in suits here.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.
• You want to be part of a team that works hard, supports each other, and has fun along the way.
• Previous experience in a human resources role would be fantastic, if you’re already HR qualified or working towards it all the better.
• You naturally want to help and support the people around you; others have most likely described you as a ‘people person’ and you’re great at building relationships.
• Keen to learn and pick up new things – you have ambitions to progress in the world of HR.
• Comfortable with systems/platforms and great with the Microsoft Office Suite.
• You enjoy organisation and ensuring that everything is in the right place.
• You are scarily organised, eagle eye for detail, have the ability to multi-task and spin a million plates in the air at one time, prioritise and re-prioritise as things come in.