Skip to Main Content


Sharm El Sheikh, Egypt


Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

  1. Develop learning strategies and plans with management based upon deficiencies identified in a needs assessment.
  2. Evaluate skill level of employees.
  3. Select employee participants in collaboration with manager’s nominations.
  4. Seek out employee participants and market the opportunities to learn to always keep a full schedule of either classes or tutoring sessions.
  5. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters)  for progressive coursework and sessions.
  6. Select and specify any materials, books or other collateral required in the instruction process.
  7. Prepare for training classes (e.g., materials, setup classes, breakdown classes).
  8. Design and create interactive training in various formats.
  9. Specify computer or electronic training tools required for instruction.
  10. Maintaining attendance records for each participating employee.
  11. Maintain discipline and decorum in the classroom.
  12. Facilitate a presentation event including management, course graduation certificates, etc.
  13. Remove employee participants that do not adhere to class behavior and study requirements.
  14. Actively listen and respond positively to questions, concerns, and requests to resolve issues, delight, and build trust.
  15. Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, or moving objects out of the way ).
  16. Assist other employees to ensure proper coverage.
  17. Speak using clear, appropriate and professional language. 
  18. Discuss work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
  19. Talk with and listen to other employees to effectively exchange information
  20. Collaborate with management to formally recognize hourly employees' performance contributions.
  21. Ensure that hourly employees are trained.
  22. Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies and training materials).
  23. Assign and ensure tasks are completed on time and that they meet appropriate quality standards.
  24. Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements. 


  1. Education: Related degree or specialized teaching credentials preferred
  2. Experience: At least 1 year of related work experience
  3. Foreign Language: outstanding level of English
  4. Courses and Training: Prior attendance in courses and seminars in the field.
  5. Computer Literacy: Excellent computer skills
  6. Special Qualifications: Multi-Tasking, Time Management, Detail Orientation
  7. Planning and Organizing

Additional Information

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

* these questions are a must