Learning and Development Manager
Doha, Saudi Arabia
Company Description
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Job Description
Why we are looking for you
We are seeking a dynamic and experienced Learning & Development Manager to oversee the development and implementation of our associate development programs and new hire onboarding processes. The ideal candidate will be passionate about fostering a culture of continuous learning, growth, and excellence.
What you will enjoy in this role:
As Manager - L&OD, you will play a pivotal role in driving our Associate Engagement and development and lead our new hire onboarding processes.
Work closely with Senior Director -L&OD and global L&OD team to drive the Associate development agenda for Epsilon India
What you will do:
Associate Development:
- Design and Implement Training Programs: Develop and deliver comprehensive training programs that enhance the skills, knowledge, and performance of associates at all levels.
- E-learning Management: Oversee the creation and management of online learning resources, ensuring they are engaging and effective.
- Evaluation and Feedback: Continuously assess the effectiveness of training programs through feedback, surveys, and performance metrics, and make necessary adjustments to improve outcomes.
New Hire Onboarding:
- Onboarding: Provide thought leadership to the onboarding process to ensure that the NHO is best in class.
- Orientation Programs: Facilitate orientation sessions that introduce New Managers to the company culture, values, policies, and procedures.
- Buddy System: Program manage the buddy system to help new hires acclimate quickly and effectively.
- Tracking and Improvement: Monitor the onboarding process and gather feedback from new hires to continuously improve the experience.
Early Career Development
- Curate/design and deliver Campus to Corporate programs for Interns and New Grads
- Monitor the programs and gather feedback from Interns & New Grads to continuously improve the experience.
Collaboration and Leadership:
- Performance Management: Collaborate with global L&D team to facilitate performance management sessions for Managers and Associates
Qualifications
Education: Bachelor’s degree in psychology, Human Resources, Organizational Development, or related field. A Master’s degree is a plus.
Experience: Minimum of 10 years of experience in learning and development, with a focus on associate development and onboarding.
Skills:
- Sound knowledge of adult learning principles and instructional design.
- Excellent communication and presentation skills.
- Proven ability to manage multiple projects and meet deadlines.
- Proficiency in e-learning platforms and learning management systems (LMS).
- Strong analytical skills to assess training effectiveness.
- Ability to build strong relationships and work collaboratively across all levels of the organization.
