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L&D Manager

Rixos - Jeddah

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Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. 

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.

Job Description

      • Training of in-house departmental Technical Trainers, selecting of those to cover every required field.
      • Conducts, co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
      • Ensures that departmental training schedules are established every six months in advance.
      • Co-ordinates training activities with regional or corporate Training departments.
      • Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Director of Human Resources).
      • Ensures the general orientation during the introduction of new employees.
      • Provides support and supervises the activities of the departmental menntor and checks regularly the proper introduction of new employees
      • Executes all carpenting and associated work to the highest professional standards for the whole complex
      • Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with in-house specialists.
      • Updating of personal training history files of all employees in co-ordination with the Director of Human Resources.
      • Is familiar with Training Guidelines and Human Resources Policy issued by the Corporate head office and ensures that they are applied accordingly.
      • Helps in coordinating and supports yearly performance evaluations for supervisory staff together with the Director of Human Resources.
      • Orders and organizes distribution of Training Certificates.
      • Ongoing information of arising problems or conflicts within the departments on a confidential basis.
      • Evaluates customer needs from feed back of the guest questionnaires and compiles relevant measures for correction or improvement.
      • Compiles course/training requirements.
      • Compiles and establishes course/training control instruments.
      • Compiles hotel inspection reports, on the job observance.
      • Ensures proper course material and up-dated job descriptions for in-house departmental trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.
      • Counselling of supervisors/employees in training matters (How to Train, etc.).
      • Establishes monthly reports according to Hotel's/regional office requirements.
      • Maintains a monthly overview of course breakdown and attendance.
      • Co-ordinates up-dating of personal files of employees together with the HR.

Qualifications

  • Previous experience of leadership in the area of L&D.
  • Degree in Human Resources Management / Hotel Management
  • Knowledge of luxury hotel standards
  • Strong oral and written communication skills
  • Ability to work effectively in a team environment and take initiative
  • Proficient in MS Excel, Word, & PowerPoint
  • Excellent interpersonal and communication skills; a team player

Additional Information

What we offer....

  • An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
  • The opportunity to challenge the norm and work in a creative and rewarding environment.
  • Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
  • Great discounts on the entire Ennismore family.
  • Many opportunities to progress and change as part of a global family of brands.
  • Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.

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